Volkswagen Cypress

Volkswagen Jetta 2014 Staff are friendly. Unbeatable prices. Overall experience was excellent. If I buy another car, definitely will buy one more from them. Stephen Ruiz i Staff are friendly. Unbeatable prices. Overall experience was excellent. If I buy another car, definitely will buy one more from them. Stephen Ruiz is an excellent dealer and gave me the best price for the car. More

Help from the onset! From the very beginning our sales person Steve Ruiz was extremely helpful but not pushy. He showed us the vehicle see came to see, let us test drive a From the very beginning our sales person Steve Ruiz was extremely helpful but not pushy. He showed us the vehicle see came to see, let us test drive and even talked to the financing person who got us a better rate than was being offered from our bank. More

Awesome experience I had a great experience at Momentum VW. The staff is friendly and attentive, passionate about cars, and the facility is bright and clean. I flew to I had a great experience at Momentum VW. The staff is friendly and attentive, passionate about cars, and the facility is bright and clean. I flew to Texas and drove my car home to Georgia (fun) and I would do it again because Stephen Ruiz and Josh Wilms are great people to deal with. More

love my car By far the best experience I've every had at a car dealership. Stephan Ruiz was a EXCELLENT dealer and will recommend him to others. By far the best experience I've every had at a car dealership. Stephan Ruiz was a EXCELLENT dealer and will recommend him to others. More

Smooth and easy buy I contacted Jersey Village VW via email for info on their new 2015 GTI inventory. They had only two in stock at the time, and they were not the right I contacted Jersey Village VW via email for info on their new 2015 GTI inventory. They had only two in stock at the time, and they were not the right trim and color I was looking for (CSG SE trim with DSG and Lighting Package). Stephen Ruiz went above and beyond my expectations when he acquired the exact GTI spec I was looking for! Within a week and a half, it was on the dealer lot for me to pickup. Communication during that time was fast and responsive. The team was even able to fulfill an odd PDI request of mine. I would say if you are looking for a specific VW and it doesn't show up on their website inventory, I would recommend shooting an email to Stephen to see what he can do. More

Terrible and Unreliable Stephen Ruiz began my car buying experience with great enthusiasm. After test driving the vehicle, my father asked if a spare tire could be included. Stephen Ruiz began my car buying experience with great enthusiasm. After test driving the vehicle, my father asked if a spare tire could be included. Stephen stated a tire would be available for me that same day but the power was out so we were asked to come back the next day. We came back on the next day and Stephen stated the tire was locked up and we would have to come back on Monday. On Monday he TEXTED me asking how I liked the car and I asked him what time I should be there to pickup the tire. Stephen then states that he had to order a tire and it wasn't a tire there. He lied to is to get the sale knowing that my dad said it was a deal breaker. Days later we get the tire and nothing is put together. He is unreliable and I would not recommend anyone to work with him. Yes it's just a tire but it's the principal of it! More

Great Experience in Pre-owned Great customer service in the pre-owned area of this dealer by Mark and his boss Adrian. They helped me get the truck I wanted all the way from Austi Great customer service in the pre-owned area of this dealer by Mark and his boss Adrian. They helped me get the truck I wanted all the way from Austin. Thinking about buying here next car again. More

Incompetent technicians, They rather put you on danger. I have taken my car 35 times to this dealer, They have to fix any problem yet. Every time that I complain to VW USA they told me to go to a different I have taken my car 35 times to this dealer, They have to fix any problem yet. Every time that I complain to VW USA they told me to go to a different dealer. What is the point to have a dealer that is just causing problems to the customers and the brand. They were incapable to find a loose wire that caused my VW CC 2010 to loose control on what gear was. If the car for any reason was turn off and you press the key, it didn't start for about 15 to 30 minutes. A warning message "Put it in Parking or Neutral" showed all the time. It was in parking and moved to neutral so many times, it didn't work. You have to wait half an hour to start the vehicle. The danger is when the car stall in mid traffic when my wife was driving it. She couldn't start the car, she was lucky didn't get in any accident. 3 times went for this same defect in a 2 week periods, I was told they will pay for rental car, when they called me to pick the car (it was not fixed, they couldn't find the problem) I was told that I had to pay for the rental. I started a law suit against Momentum VW in small court. I went to West VW in Katy, they fixed in 1 day, they found the loose wire and it is working. Avoid Momentum like your life depends on it. More

So smooth and painless WOW! Walked in to the dealership with some expectations of walking out with a new car that day. Had an appointment with Stephan Ruiz. He greeted me WOW! Walked in to the dealership with some expectations of walking out with a new car that day. Had an appointment with Stephan Ruiz. He greeted me and my daughter and we talked about what I was looking for. I was very upfront about my trade in and he said he would get me the best deal possible. He was right. They gave me top dollar for my trade and a great deal on the new car. I walked in at 11:15 and walked out with a new car at 4:00. Picking it up today. Everyone was so nice and honest. From Stephan to the guy in finance (whose name I will not put in here since I don't know how to spell it and I don't want to butcher it!) they were helpful, kind, honest, and professional. This is my first VW after 20 years with honda. I'd recommend them to anyone looking for something new and fun! D. Swayze More

Excellent service We have been living in the same area for the last ten years, and 2 weeks ago we got or fourth car from this dealership. Every time we had the same sal We have been living in the same area for the last ten years, and 2 weeks ago we got or fourth car from this dealership. Every time we had the same sales representative - Stephen Ruiz -, and his service is outstanding. No need to haggle, no questions like "what will it take to sell you this car today?", no delay tactics you get at other dealerships ("let me ask my manager if we can do this"). Stephen answered all our questions, addressed any concern we had, and all available discounts were applied automatically. You get the best price immediately, and not after 10 trips of the sales help to the sales rep, to the sales manager, to the general manager. More