Volkswagen Brandon

Good people to work with, efficient and to the point, no waste of my time. waste of my time. More

Excellent customer service Kevin and Rich had excellent customer service skills. Kevin picked out the color car I approved of.Rich went over my paperwork in a way that I could understand customer service skills. Kevin picked out the color car I approved of.Rich went over my paperwork in a way that I could understand More

Very pleasant Lenny and Rich made this transaction seamless and very easy. Thank you!! Excellent customer care seamless and very easy. Thank you!! Excellent customer care More

I had one of the most frustrating and misleading experiences I’ve ever had with a car dealership. On 4/23/26, I spoke with Lenny about a truck I had been actively searching for. I made it very cl experiences I’ve ever had with a car dealership. On 4/23/26, I spoke with Lenny about a truck I had been actively searching for. I made it very clear from the beginning: I liked the truck and was ready to buy, but I wanted a straightforward, out-the-door price with their absolute best offer. He sent me a breakdown showing the truck listed online at $62,691, discounted to $57,444 plus fees, bringing the total to $64,786.48. I told him plainly—remove the $1,397 in dealer-installed add-ons, and I would buy it. He agreed and sent an updated breakdown reflecting that change, bringing the total to $63,300.76. At that point, I told him it was sold. We then spent a significant amount of time going back and forth finalizing details: negotiating my trade-in, reviewing numbers, discussing delivery, and I was even sent a credit application. From both sides, this was clearly a done deal. Then, out of nowhere—while I was halfway through completing the credit app—I received a text saying the general manager had stepped in and claimed the pricing sheet was “incorrect.” I was told they “fixed” it and added an extra $1,000 to my trade-in as if that somehow made up for it. It didn’t. The new numbers suddenly jumped by about $5,000 from what we had already agreed upon. When I questioned it, I was told, “that’s the internet price.” That makes absolutely no sense considering we had already agreed on a lower price and moved forward with the deal in good faith. This felt like a classic bait-and-switch. We had a clear agreement, time was invested on both sides, and then the price was arbitrarily changed at the last minute. Even the salesperson admitted he understood why I was upset and said he’d be disappointed too. I walked away from the deal immediately. This is completely unprofessional and a total waste of time. Buyers beware. More

Great service! ! Know their product! Honest, dependable. We would definitely be back. Thank you very much ! Know their product! Honest, dependable. We would definitely be back. Thank you very much More

Aaron was very much involved and went above and beyond to get the deal I wanted. He was working on my deal for amount a million month finally he was able to get the price I wanted. Aaron was amazing. I reall get the deal I wanted. He was working on my deal for amount a million month finally he was able to get the price I wanted. Aaron was amazing. I really want to thank him for his service and hard work ?????? More

Had a great smooth process with Rich and Geno. Thank you gentlemen Much appreciated! Cheers Jim T Thank you gentlemen Much appreciated! Cheers Jim T More

I would like to highlight that Lenny’s service was excellent from the very beginning. He was very proactive, professional, and attentive to every detail throughout the entire process. His guidance was excellent from the very beginning. He was very proactive, professional, and attentive to every detail throughout the entire process. His guidance was clear, honest, and truly valuable, making the whole negotiation smooth and satisfying. Without a doubt, a highly recommended experience. More

Very good experience I had a great experience purchasing my vehicle from this dealership. The entire process was smooth, transparent, and stress-free from start to finish. Vitalii Formahei was especially he my vehicle from this dealership. The entire process was smooth, transparent, and stress-free from start to finish. Vitalii Formahei was especially helpful — professional, knowledgeable, and genuinely focused on making sure I got the right car without any pressure. He took the time to answer all my questions and made everything easy to understand. I would definitely recommend both the dealership and Vitalii to anyone looking for a reliable and honest car-buying experience. More

I just want to commend car salesman Lenny Martinez for his professionalism during the process of purchasing our 2026 VW. Not only was he very friendly, but he was also extremely knowledgeable and had a gr his professionalism during the process of purchasing our 2026 VW. Not only was he very friendly, but he was also extremely knowledgeable and had a great sense of humor. Thank you so much, Lenny and Volkswagen Brandon, for making the entire process pleasant and fun. We look forward to seeing you again for our future purchase!! Orlando and Melissa Ortiz More