Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service was top notch,Paula kept me updated, very attentive to detail. Helping with a on-going problem. Dealership is clean and friendly. attentive to detail. Helping with a on-going problem. Dealership is clean and friendly. More
Horribly disorganized. Little to no communication. Services performed without authorization- and not what we actually brought it there for. Absolute insanity. I wouldn’t se Little to no communication. Services performed without authorization- and not what we actually brought it there for. Absolute insanity. I wouldn’t send my worst enemy to have their service done there. More
Larry R was very helpful! The dealership was nice and everyone greeted me when I walked in. Larry was very patient and took his time explaining each vehicle I was interested i The dealership was nice and everyone greeted me when I walked in. Larry was very patient and took his time explaining each vehicle I was interested in. Hope to be back soon! More
Seamless My experience with the dealership is seamless. I like that I can easily schedule things online and I like that they send me a video of the maintenance of my car I like that I can easily schedule things online and I like that they send me a video of the maintenance of my car More
I brought my vehicle in on Monday. I was told it would only take a couple of hours. I came back expecting to leave with my vehicle was told it would be another 30 minutes. I explained I was told it would only take a couple of hours. I came back expecting to leave with my vehicle was told it would be another 30 minutes. I explained the urgency that I needed to leave so I was given a loaner car even though I lived two hours away and not only was my car not done in 30 minutes. It wasn't done until Friday. I received a text Wednesday that it was done so my husband drove two hours to pick it up. We need to find out that it wasn't done. More
I was forced to pay for Diagnostics, for a direct result of the VW Recalled Fuel Jetpump and Seal defect, namely a damaged Evap Canister from fuel leaking into it from defective seal. I was told that the Di of the VW Recalled Fuel Jetpump and Seal defect, namely a damaged Evap Canister from fuel leaking into it from defective seal. I was told that the Diagnostic cost would be taken off of the repair bill. When I picked it up, Alex Feliciano, the present Manager( which he denied) told me it was deducted because the work time was decreased. This is a lie, because the specific transactions of debits and credits need to be shown in the accounting books. A legitimate VW dealer/ Representative Dealer has to follow these rules and cannot manipulate costs by changing work times. This should not even be an issue , because VW should be responsible and accountable for parts ( in this case, the Evaporator Canister)that get damaged from recalled parts.( namely the recalled Fuel Jetpump because of failure). If more information is needed , please contact me at 863-202-0662.please leave message if I am unable to answer my phone at that time. Thank you. More



