Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Made an appointment for 720 in the morning I called at 330 they were unable to locate my car until they called back with it found then asked to keep it over night to do the job I came in there for 330 they were unable to locate my car until they called back with it found then asked to keep it over night to do the job I came in there for More
Johnny was great, I was asked before any work was performed so that I could help make a determination about how to move forward. The service was quick and easy, thanks everyone. performed so that I could help make a determination about how to move forward. The service was quick and easy, thanks everyone. More
My experience was Fantastic, Had the car I wanted, simple offer and counter back a few times. Sold, Closing was over in 10 minutes. Easiest car buying experience I have ever had. offer and counter back a few times. Sold, Closing was over in 10 minutes. Easiest car buying experience I have ever had. More
The service department is absolutely horrible. They did not notify us of any updates regarding our vehicle. We had to call each time. Communication was absolutely terrible. I would not recommend your sho not notify us of any updates regarding our vehicle. We had to call each time. Communication was absolutely terrible. I would not recommend your shop to anyone. More
Very professional and kept me up to date on everything. Followed up with all my requests in a timely manner. The buying process was painless and I didn’t have to leave my house! Followed up with all my requests in a timely manner. The buying process was painless and I didn’t have to leave my house! More
Brought in my passat tdi for an issue with the hvac (heater not working) all of the parts and labor were covered under the tdi warranty, but after installing some new electrical parts and stating on th (heater not working) all of the parts and labor were covered under the tdi warranty, but after installing some new electrical parts and stating on the paperwork that it was all tested and the work was complete, when we received the car the heater was still non functioning. A note for the service technician: just because you replaced a relay and the new relay works it doesnt excuse you from testing the functionality of the system it was for, that is complete incompetence and it should have no place in a dealer service department that would usually charge upwards of $100/hr for labor. The people i spoke with were all kind, but at the end of the day it doesnt matter how kind ypu are if you cant to the job right the first time. Also, this is the second time this vehicle has been in for the same issue that wasnt repaired the first time. Maybe 3rd time is the charm........ More
Bought a new GTI SE from the dealership through the Costco Auto Program. James and Josh were diligent and a pleasure to work with. Good customer service. Costco Auto Program. James and Josh were diligent and a pleasure to work with. Good customer service. More
The best Ordered parts next day in and outQuick! The The best Ordered parts next day in and out Quick! The gentleman kept me updated and fixed additional things I travel from Lakeland for this very The best Ordered parts next day in and out Quick! The gentleman kept me updated and fixed additional things I travel from Lakeland for this very reason Will continue to travel for this kind of service More
I brought my car in for one specific issue and they ended up finding another concern and fixed that as well. I feel like most dealerships might not make you aware of separate issues your car has when it's st up finding another concern and fixed that as well. I feel like most dealerships might not make you aware of separate issues your car has when it's still under warranty. They probably would let you find out later down the road. However, Brandon Volkswagen was quick to fix everything going. My car has been running smoothly ever since and I will definitely bring my car back to them when I need other help. Austin was my representative and he was very communicative throughout the whole process. He gave me weekly updates until my car was fixed and answered any questions I had. More
Had great service, car was in and out. And Carlos called right away to let me know the car was ready for pick up. Nice when you have other things to do right away to let me know the car was ready for pick up. Nice when you have other things to do More



