Volkswagen Brandon

Great customer service. He went above and beyond, helped me find just the car I was looking for and for the right price. Thanks again Lenny! me find just the car I was looking for and for the right price. Thanks again Lenny! More

Carlos was awesome! He did everything he could to help me with the warranty company and getting a fair price when all was said and done . He went above and beyond and I appreciate that a lot. So that is why with the warranty company and getting a fair price when all was said and done . He went above and beyond and I appreciate that a lot. So that is why I’ll be returning More

My engine light came on just before my wife and I would be going on a long weekend to Fort Myers Beach. The vacation was expensive and I was worried about the expense for fixing the car. Carlos got my car be going on a long weekend to Fort Myers Beach. The vacation was expensive and I was worried about the expense for fixing the car. Carlos got my car in to inspect the reason for the "Check engine " light. I waited at the dealership for about an hour and thirty minutes, then I was called to the service desk. Carlos told me that they found nothing wrong with the car. The light went out and I was advised that if it came back on they would need more time to check the car. I was very thankful for their honesty and there was no charge for the service. Thank you very much. My vacation was saved! More

Carlos did a great job keeping me informed on the progress on my car and provided me regular updates. Thank you for your help. Kent progress on my car and provided me regular updates. Thank you for your help. Kent More

The reason for 4 stars is because they never have a loaner when you drop off the car for service. They do provide an Uber, however. loaner when you drop off the car for service. They do provide an Uber, however. More

Quick service appreciated. Had appointment and told desk I was going to wait. Got the job done in one hour. Not much else to say. Looking forward to remodeled dealership. I was going to wait. Got the job done in one hour. Not much else to say. Looking forward to remodeled dealership. More

The salesman Kevin Boles was awesome. Had a few issues with financing that disappointed me but overall happy with my purchase. Thank you very much. with financing that disappointed me but overall happy with my purchase. Thank you very much. More

I mostly did everything online super simply easy shopping experience, Josh was helpful & professional. Great service! Better than carvana. Thank you! Signing docs took a little longer than expected & I did n experience, Josh was helpful & professional. Great service! Better than carvana. Thank you! Signing docs took a little longer than expected & I did not receive a copy of docs but Josh would send in mail after I asked when I remembered 2 days later. I was explained the guy was new (we where all new at some point right) but besides that it was a great , positive, experience overall. Thanks again! More

Definitely did not have a good experience i’m not understanding why I spent $170 when nothing was done to my car. I was told the diagnostic fee was $140 or the deductible was $100, I went to you guys understanding why I spent $170 when nothing was done to my car. I was told the diagnostic fee was $140 or the deductible was $100, I went to you guys because I had warranty, but clearly that didn’t matter. I dropped my car off at 10am and it took two technicians all day to figure out that my tires were messed up so that was the reason for the shaking. If I knew something was wrong with my tires, I could’ve just went somewhere else completely and got my tire replaced immediately for a lot cheaper with a reasonable labor fee. Not to mention no one seemed to know what was going on with my car or how much everything was going to cost, I kept getting told I’ll get a call back or no one would answer the phone. Overall, I had a very unorganized and frustrating experience. More

No communication on completion of vehicle or that agent Brian had left before completing service. Waited an additional hour due to lack of communication and was originally told service would only take an h Brian had left before completing service. Waited an additional hour due to lack of communication and was originally told service would only take an hour to hour and a half More