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Volkswagen Brandon
Tampa, FL
2,615 Reviews
Volkswagen dealership in Tampa FL
You need the right team when you want to buy a car. You need a team that will be there for you throughout the entire buying process, and long after. For years, we have catered car-buying experiences to our customers to ensure that they always have a good time, no matter what vehicle they leave here in. The bottom line is, car shopping should be fun. The next time you need a car, come to Brandon Volkswagen, we will ensure that you have a great time, and that you get the great VW that you have always wanted.
We are a family owned dealership that has been operating in Tampa for many years. Brandon Volkswagen has been a part of our family since 2008, though the dealership has stood here for even longer. Because we always put our customers first, we have attracted prospective buyers to our state-of-the-art facility from over 100 miles away. We serve Tampa, Brandon, and all the surrounding areas including Riverview, Bloomingdale, Gibsonton, Fish Hawk, Sun City Center, Ruskin, Lakeland, Sarasota, Wimauma, Plant City, Thonotosassa, Temple Terrace, Seffner, and Valrico.
We can help you park a brand new VW in your driveway today. We have all the Volkswagen models that you know and love including Jetta, Passat, and Tiguan. If you are looking for some of our more iconic staple vehicles, than you can always try out the GTI, Beetle, or Golf too. Our staff can help you find the right Volkswagen, at the right price, with the right options, and the right incentives. Let us get to work for you so that you can have the perfect vehicle.
If you are looking for something pre-owned, then you have definitely come to the right place. We are amongst the top Certified Pre-owned Volkswagen dealers, and we have an impressive pre-owned inventory that draws people in from miles around. All of our pre-owned vehicles, whether they are certified or not, are of extremely high quality. That’s because we take the time to meticulously inspect every vehicle that we get in our inventory before we sell it.
No matter what you come to Brandon Volkswagen for, you can be sure that you are getting the best customer service that any dealership can provide. Let us show you how fun buying a new or pre-owned car can be, and we will make your Volkswagen service simple and easy too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,615 reviews
May 01, 2021
I would say this is the worst experience I have ever had in buying a car. It started from when we first arrived on the lot. No one greeted us, ok, so we went inside and stood these while the employees at in buying a car. It started from when we first arrived on the lot. No one greeted us, ok, so we went inside and stood these while the employees at the desk, chatted. Finally, they turned and asked if they could help us. No kidding! The overall process was disorganized and very frustrating. It seemed that the employees seemed move interested in chatting among themselves than dealing with customers. Additionally, I had asked about an owner's manual for my car, first it was yes, we have it, then it was, we need to find it. I sent 3 e-mails to our sales associate and have been ghosted. I just want to know if you have it or not. I can buy one easier. I am not sure I would ever purchase another vehicle from Brandon VW, nor do I think in clear conscience I would recommend it to any of my peers. More
by DR.BRIAN.W.FRANK
Verified Customer
May 01, 2021
Very kind, considerate, and knowledgeable. Helped me view and test drive several Atlases, and even drive one to my house to ensure it fit in my garage. Thank you!! Very happy with my new car. and test drive several Atlases, and even drive one to my house to ensure it fit in my garage. Thank you!! Very happy with my new car. More
by rachelmbgrafton
April 30, 2021
The service center & reps are of the highest quality. I was kept informed by text on my car’s service process. All my questions were answered quickly & check out was easy. was kept informed by text on my car’s service process. All my questions were answered quickly & check out was easy. More
by MICHELEINTERIORDESIGN
Employees Worked With
Brian Vega
April 29, 2021
Worst customer service I’ve experienced with any company! They held my car for half a day because they were trying to upswell me on unnecessary add ons. Followed by an insincere and expressionless apology Th They held my car for half a day because they were trying to upswell me on unnecessary add ons. Followed by an insincere and expressionless apology They had zero interest More
by JDBLANY@MSN.COM
Employees Worked With
Glen McGuire
April 29, 2021
My service advisor Michael kept me informed and updated. My problem was found and fixed! I appreciated Michaels communication during the process!!! Thanks so very very much My problem was found and fixed! I appreciated Michaels communication during the process!!! Thanks so very very much More
by NancyT113
Employees Worked With
Michael in service
April 29, 2021
TRIED TO GET IN CONTACT WITH SERVICE MGR FROM 430PM TILL CLOSING . I WAS BLOWEN OFF. TRANSFERED TO VOICEMAIL ETC. WAS UNABLE TO SPEAK TO ANYONE. I BROUGHT THE 2020 PASSAT FROM THAT DEALER. THE PASSAT HAS CLOSING . I WAS BLOWEN OFF. TRANSFERED TO VOICEMAIL ETC. WAS UNABLE TO SPEAK TO ANYONE. I BROUGHT THE 2020 PASSAT FROM THAT DEALER. THE PASSAT HAS HAD THE SAME PROBLEM OVER AN OVER .WHICH HAS NOT BEEN FIXED, NEVER RECIEVED A LOANER CAR EITHER .BUT SALES MGR WANTED TO SELL ME A 2021 AN NOT SOLVE MY PROBLEM. More
by HOUSEMARTINIJOHN
Employees Worked With
DID NOT WORK WITH EITHER LISTED
April 29, 2021
Great service. Needed a new battery for my car. I don’t have to worry about anything with Carlos on the case. Give him a raise!! have to worry about anything with Carlos on the case. Give him a raise!! More
by LINDA.C.JAMES28
Employees Worked With
Carlos is the only person I work with!! Awesome guy.
April 29, 2021
They were able to take care of me almost immediately when I arrive there and I will waited for my vehicle by choice and I was there about the time that they said it would I arrive there and I will waited for my vehicle by choice and I was there about the time that they said it would More
by ALMAIL1950
Employees Worked With
Glen McGuire, Lenny Martinez
