Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Worst Experience EVER! I've avoided filling out this review in hopes I"d eventually be able to muster up something nice about my experience....I have yet to find anything. M I've avoided filling out this review in hopes I"d eventually be able to muster up something nice about my experience....I have yet to find anything. My last two service experiences have been awful. Hands down the worst experiences I've had with this dealership. I can say with 100% certainty I will NOT bring my vehicle back to this dealership as long as Johnny is working in the service department. He has to be the most unprofessional/disrespectful individual I've worked with. I'm still appalled on how he treated both myself and husband. Not to mention they kept my vehicle for a week with one excuse after another as to why they didn't have the ordered part. As soon as we got home another alarm starting dinging. If i could give zero stars I would have. More
The service department did not look into the error lights like my wife had asked. They did not contact her once the car was finished like my wife had asked. They did not contact her once the car was finished More
Sportwagen After checking with multiple agencies about diesel Sportwagens, I determined that Brandon had the best deal. Once I decided to purchase, at the end of After checking with multiple agencies about diesel Sportwagens, I determined that Brandon had the best deal. Once I decided to purchase, at the end of the workday, it took a while to get the car finished for delivery. It was still a bit dirty when we saw it the next day. Still have one item to deal with back at the agency. More
The process was lengthy, yet overall a good experience. Reggie was kind, precise and very helpful. Friendly Satff and Personnel - We would recommend Brandon Volkswagen. Reggie was kind, precise and very helpful. Friendly Satff and Personnel - We would recommend Brandon Volkswagen. More
Check of Car's Start/Stop system No problems found and was given a thorough explanation of why the system may not function as expected. This feature save a lot of gas in city traffic No problems found and was given a thorough explanation of why the system may not function as expected. This feature save a lot of gas in city traffic. More
I have a leak, the mechanics refused to do what was recommended and gave my husband attitude. And now my car is having issues and lights are coming on. The car won't accelerate past 20 mph recommended and gave my husband attitude. And now my car is having issues and lights are coming on. The car won't accelerate past 20 mph More
This is my fourth vehicle lease from Brandon VW. The sales and service staff are always courteous and professional. I will definitely be back for another vehicle. sales and service staff are always courteous and professional. I will definitely be back for another vehicle. More
Great service Second time dealing with Carlos. He is a true professional, knowledgeable in his profession. He is an outstanding representative for The service depa Second time dealing with Carlos. He is a true professional, knowledgeable in his profession. He is an outstanding representative for The service department and Brandon Volkswagen. All my experiences with Brandon Volkswagen has been very positive. After going in for service, I talked with Juan Rodriguez and bought an Atlas from him. I can’t say enough good things about him. He was so helpful. There were no questions that he could not answer. He made the buying experience a more pleasant atmosphere. My most personal thank you to Juan. More
Was easy to work with Brian and he caught the open recall on our vehicle. Checked the brakes as asked and let me know that the tires are wearing out. on our vehicle. Checked the brakes as asked and let me know that the tires are wearing out. More
Quick, easy, and painless It was easy to make the appointment, get in and get out quickly. This was only an oil change so what can go wrong. Last time I brought the car in an It was easy to make the appointment, get in and get out quickly. This was only an oil change so what can go wrong. Last time I brought the car in and was charged for a battery for a car that was still under warranty. The sales department sold me a warranty that was not 100%. I made a complaint but never got an adequate answer. I am not blaming the service department. I am placing this at the feet of the sales department. More



