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Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overpriced I brought my 2012 VW cc in for epc light and bad acceleration. I had it towed in on Saturday morning and did not get a diagnosis until Monday afternoo I brought my 2012 VW cc in for epc light and bad acceleration. I had it towed in on Saturday morning and did not get a diagnosis until Monday afternoon. I was told that there was multiple cyclinder misfires and that the ignition coils and spark plugs needed to be replaced at a cost of over 900 dollars, but with a discount over 800 dollars. Im not a mechanic but I had an Audi when the same thing happened and it did not cost that much nor did it take 2 hours to do the job. Of course I brought the car home and found a mechanic who did the job with OEM parts for 300 dollars. After spending over 3000 dollars I feel like not only did the service department did not value me as a customer and now have me wondering if I was ripped off with the previous work. We alll have to eat and pay bills and I am paying the mechanic for his knowledge and the overhead involved but I feel like that I should bend over and grab my ankles! I can say without a doubt that I will not recommend this shop to anyone and they have seen the last of my CC More
Additional Installed Part Great, friendly service. Installed rain guards which look really nice on the car. I will continue to service my new 2020 Passat (which I absolutely Great, friendly service. Installed rain guards which look really nice on the car. I will continue to service my new 2020 Passat (which I absolutely love) at this dealership due to the very courteous person assigned to take care of me. Thank you! More
My sales consultant Josh was extremely knowledgeable and very professional! I will definitely work with Josh again for my next purchase. The finance departments manager name is Josh and he was very quick an very professional! I will definitely work with Josh again for my next purchase. The finance departments manager name is Josh and he was very quick and did not get pushy with trying to sell me product. Great team! More
Service experience was fine.i thought I was nickeled and dimed on the bill. I was charged for using their tools. Give me a break!!! Because of the high prices and extra charges for everything I try not to dimed on the bill. I was charged for using their tools. Give me a break!!! Because of the high prices and extra charges for everything I try not to service at the dealership. More
Service & sales were below a 1 Star review. Our car has been at VW Brandon for 10 weeks! We were lied to about where they were in the process of fixing our car & NO RENTAL FOR 10 weeks, no update from serv been at VW Brandon for 10 weeks! We were lied to about where they were in the process of fixing our car & NO RENTAL FOR 10 weeks, no update from service on anything. Our family has been a VW family for many years & we are very disappointed in how they handled our recall & mood situation. Will not buy another! VW & VW blBrandkn/Kuhn has lost our business. More
Thank you for assisting me in finding me my new car :) it was a pleasure working with you. Very professional and courteous and pleasant all around was a pleasure working with you. Very professional and courteous and pleasant all around More
Honoring an estimate for car door trim replacement Original estimate given by Brandon VW was low and after I brought my car back increased from $65 to $325. I asked for VW Brandon to honor their origin Original estimate given by Brandon VW was low and after I brought my car back increased from $65 to $325. I asked for VW Brandon to honor their original estimate to replace trim(i bought the trim beforehand from a 3rd party) They honored their original estimate for $65 Thank you More
Carlos is the man. Very professional and customer oriented. This man needs a raise, paid vacation, the whole nine yards. I really appreciate his prompt and courteous service. Thank you sir oriented. This man needs a raise, paid vacation, the whole nine yards. I really appreciate his prompt and courteous service. Thank you sir More
Amazing Experience!! I hate buying new cars, these guys made it a great experience from when I stepped on the lot until I drove off in my new car! So happy with my purcha I hate buying new cars, these guys made it a great experience from when I stepped on the lot until I drove off in my new car! So happy with my purchase! More
Harris worked tirelessly and even stayed late to make sure my car could be financed and able for me to take home that day. He also followed up with me in the passing weeks to make sure I was 100% satisfi sure my car could be financed and able for me to take home that day. He also followed up with me in the passing weeks to make sure I was 100% satisfied with my 2017 Passat R-Line More