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Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding Customer service experience Serives agent went above and beyond to help my car get fixed . Even installed my wiper blades and updated my appointment went above and beyond to help my car get fixed . Even installed my wiper blades and updated my appointment More
Great service! Austin Mechan is my go-to guy when I need my car taken care of. Everyone else is friendly and no hassles from salespeople. my car taken care of. Everyone else is friendly and no hassles from salespeople. More
Juan was excellent as helpful and knowledgeable and easy to work with. The experience was better than I expected. He is an asset to the company. to work with. The experience was better than I expected. He is an asset to the company. More
Carlos at Brandon Volkswagen is absolutely amazing. I wouldn’t bring my car for service anywhere else as long as Carlos is working there. I can’t speak of Brandon Volkswagen, but I can speak to Carlos my wouldn’t bring my car for service anywhere else as long as Carlos is working there. I can’t speak of Brandon Volkswagen, but I can speak to Carlos my Service Writer, he is the best. If you don’t want to be ripped off, and you want only what you need, visit Carlos at Brandon Volkswagen. More
The whole transaction was hassle free. Nick my salesman was amazing and brought us our new Tiguan and GTI. Highly recommend these guys! When my lease is up, I’ll definitely be calling these guys! was amazing and brought us our new Tiguan and GTI. Highly recommend these guys! When my lease is up, I’ll definitely be calling these guys! More
After 10 years of being a faithful service customer, this experience was my worst by far. I only asked for a diagnostic on a car that was working. When I chose not to have the work done because I thought the experience was my worst by far. I only asked for a diagnostic on a car that was working. When I chose not to have the work done because I thought the price was ridiculously overpriced for what was being done I thought I would get my car back the way I brought it. But that was it the case. I barely made it onto the road before all the lights and alarms went off and I drive it right back in before it complete fell apart and died in the middle of the causeway. In those 5 minutes my service tech had gone to lunch and passed me off to someone else. I guess I expected him to take a minute from his lunch and come out to see what brought me back so soon but no. When I got a phone call later I was told that after I told them I wouldn’t be making the repairs the tech said “the service guy just put the bolts back in as is and gave it back”. Then I was told the service would be over $1200 for a few parts that cost less than $150. I agree people should be paid for labor to do the job but that was too much. I was also told that if I only decided to replace the parts and not do an engine cleaning that was an additional $700 that I’m only getting a slight chance car would be fixed and if I had to bring it back for the engine cleaning I would be charged double the quoted price. I will say that although the service tech was not rude to me I didn’t feel any compassion at all. In the end I feel if you’re a new customer or long standing customer there is no difference or feeling of value customer treatment. I will be looking for a new car but sadly it won’t be from here. More
My car was towed to the service department and Johnny kept me informed throughout the whole process. I had a new battery installed and all new tires. I picked up my car the next day in the morning. Eas kept me informed throughout the whole process. I had a new battery installed and all new tires. I picked up my car the next day in the morning. Easy Peasey! More
The best experience in car shopping ever. I highly recommend Brandon VW. Nick Chumbris is the best salesperson we've met this far. He and Alex were so professional, courteous, fun and simply amazing. recommend Brandon VW. Nick Chumbris is the best salesperson we've met this far. He and Alex were so professional, courteous, fun and simply amazing. Will definitely buy here again! More
Excellent service and staff!!Top notch sales team, easy to communicate with no hidden fees, Brandon will go above and beyond for there customers satisfaction. Thank you Brandon and Aaron Beltran for your p to communicate with no hidden fees, Brandon will go above and beyond for there customers satisfaction. Thank you Brandon and Aaron Beltran for your patiences and great job! More