
Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I happened to go into the dealership last weekend while enjoying some "me" time. I had no idea this VW dealership was there in Brandon, and I had been seeing the Atlas all over town. Upon arrival at the de enjoying some "me" time. I had no idea this VW dealership was there in Brandon, and I had been seeing the Atlas all over town. Upon arrival at the dealership, I was greeted by MJ. His southern hospitality, expertise, and professionalism is unmatched. I shared with him that I was interested in a test drive. During our test drive, we discussed the vehicle, purchase options, and the benefits of owning a VW. Once we arrived back at the dealership, I laid out my wants and needs, both of which MJ delivered on. He didn't push me beyond my limits, and he advocated for me as a person -- not a number. MJ also gave me the room I needed to make an informed decision, which is always a plus when making a major purchase. I was already sold on the vehicle after driving it but his stellar customer service sealed the deal. I've never had a car buying experience like the one I had here at VW, and it goes without saying that I would refer anyone. Thank you MJ! More
Lenny did exceptional from start to finish! Words can’t express the level of service he provided. I appreciate all the hard work you put in and will definitely send business your way. express the level of service he provided. I appreciate all the hard work you put in and will definitely send business your way. More
Failed to diagnose a broken sway bar, even those you could hear it banging. The after I paid another mechanic to diagnose it, refused to honor warranty. could hear it banging. The after I paid another mechanic to diagnose it, refused to honor warranty. More
Great service. No pressure to buy and they really worked with me on the price of the vehicle. They got me the best financing for my needs as well. with me on the price of the vehicle. They got me the best financing for my needs as well. More
Ok so this place was awesome.. I'm not sure what everyone's name was besides Javier, the sales rep that helped me. I have to say that everyone at Brandon Volkswagen pitched in to help me get into a everyone's name was besides Javier, the sales rep that helped me. I have to say that everyone at Brandon Volkswagen pitched in to help me get into a 2017 Mercedes-Benz Gla 250. They do not slack off here.. if your serious and you have the money and your paperwork is straight, your going to get into a car here. More
Salesman, Kevin Boles and finance ,,Joshua Rosario did an outstanding job. Because of these two individuals I will recommend Brandon Volkswagen to my family and friends. Great Job. an outstanding job. Because of these two individuals I will recommend Brandon Volkswagen to my family and friends. Great Job. More
Quick efficient Cordial. Office staff lady was the bomb. She was very personable, friendly and open. She made me feel really welcome to be there. I was feeling well so that made a word of difference. Aaron She was very personable, friendly and open. She made me feel really welcome to be there. I was feeling well so that made a word of difference. Aaron worked hard for me over a 3 day period to reach out to me with getting the paperwork need on my phone. I am not good with technology. I dealt with him for about 2 months debating on getting a new car. He was patient and kind. Only issue ti had was with my tag was not properly put on the Volkswagen . Reason was tag hole was missing a piece of plastic and I was left with 1 screw to hold the tag on. After a pretty good experience and the guys getting things done it’s a small thing but it put a bad stamp on the end. I felt like hey bye get going with tag not attached properly . thanks More
Misleading sales tactics. Try using an honest pricing and sales program. We were disappointed that the sales team were not interested in making an equitable deal, instead only interested in making a sale. We sales program. We were disappointed that the sales team were not interested in making an equitable deal, instead only interested in making a sale. We will NOT buy here again. More
Sheisty! Stay away! Does not keep agreed upon sales price! Extremely poor customer service from finance clerk angry because I was keeping her past 8 price! Extremely poor customer service from finance clerk angry because I was keeping her past 8 More
Service associate Johnny was professional and friendly. Work was done as expected in the time promised. We're always happy with the service department at Brandon VW. Work was done as expected in the time promised. We're always happy with the service department at Brandon VW. More