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Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,258 reviews
Lenny did exceptional from start to finish! Words can’t express the level of service he provided. I appreciate all the hard work you put in and will definitely send business your way. express the level of service he provided. I appreciate all the hard work you put in and will definitely send business your way. More
Failed to diagnose a broken sway bar, even those you could hear it banging. The after I paid another mechanic to diagnose it, refused to honor warranty. could hear it banging. The after I paid another mechanic to diagnose it, refused to honor warranty. More
Great service. No pressure to buy and they really worked with me on the price of the vehicle. They got me the best financing for my needs as well. with me on the price of the vehicle. They got me the best financing for my needs as well. More
Ok so this place was awesome.. I'm not sure what everyone's name was besides Javier, the sales rep that helped me. I have to say that everyone at Brandon Volkswagen pitched in to help me get into a everyone's name was besides Javier, the sales rep that helped me. I have to say that everyone at Brandon Volkswagen pitched in to help me get into a 2017 Mercedes-Benz Gla 250. They do not slack off here.. if your serious and you have the money and your paperwork is straight, your going to get into a car here. More
Salesman, Kevin Boles and finance ,,Joshua Rosario did an outstanding job. Because of these two individuals I will recommend Brandon Volkswagen to my family and friends. Great Job. an outstanding job. Because of these two individuals I will recommend Brandon Volkswagen to my family and friends. Great Job. More
Quick efficient Cordial. Office staff lady was the bomb. She was very personable, friendly and open. She made me feel really welcome to be there. I was feeling well so that made a word of difference. Aaron She was very personable, friendly and open. She made me feel really welcome to be there. I was feeling well so that made a word of difference. Aaron worked hard for me over a 3 day period to reach out to me with getting the paperwork need on my phone. I am not good with technology. I dealt with him for about 2 months debating on getting a new car. He was patient and kind. Only issue ti had was with my tag was not properly put on the Volkswagen . Reason was tag hole was missing a piece of plastic and I was left with 1 screw to hold the tag on. After a pretty good experience and the guys getting things done it’s a small thing but it put a bad stamp on the end. I felt like hey bye get going with tag not attached properly . thanks More
Misleading sales tactics. Try using an honest pricing and sales program. We were disappointed that the sales team were not interested in making an equitable deal, instead only interested in making a sale. We sales program. We were disappointed that the sales team were not interested in making an equitable deal, instead only interested in making a sale. We will NOT buy here again. More
Sheisty! Stay away! Does not keep agreed upon sales price! Extremely poor customer service from finance clerk angry because I was keeping her past 8 price! Extremely poor customer service from finance clerk angry because I was keeping her past 8 More
Service associate Johnny was professional and friendly. Work was done as expected in the time promised. We're always happy with the service department at Brandon VW. Work was done as expected in the time promised. We're always happy with the service department at Brandon VW. More
I am absolutely livid. This process started way back in august. I traded in my 2016 Jetta for a 2018 Tiguan. The initial paperwork was fine. The payment was $401 the payoff quote ended up coming back $400 august. I traded in my 2016 Jetta for a 2018 Tiguan. The initial paperwork was fine. The payment was $401 the payoff quote ended up coming back $400 less than what was written in to the deal so they told me I would just get a refund. Fast forward 2+ weeks later I am told we need to come in and redo paperwork because there were problems with the initial lender. Ok fine. We went in to do the paperwork. I trusted the fact that they told us everything was the same we just needed to resign. Fine. Fast forward to Friday 10/2. I log on to find my payment is now $418. I looked at the documents to see that gap insurance for $999 and $1101 for NA were added to deal. xxx? Again, I let it go because at this point I’m over it. So then I called achieva today to make sure they finally (a month later not to mention an overdue car payment) got the pay off. Well they did but instead of the extra $400+ I was expecting as a refund It was $52 short. So now I am pissed and I want it all fixed. I just spoke with someone who told me I would get a phone call back. I really hope I do and I really hope you all set it right. More