Viva Nissan

Made an appointment the prior week for AC service. Arrived on time for appointment, 8:00., At 12:00 service advisor called they were finishing prior work and had not started. Passing by at 2:00 saw Arrived on time for appointment, 8:00., At 12:00 service advisor called they were finishing prior work and had not started. Passing by at 2:00 saw my vehicle in the lot, waiting to be taken in, 6 hours after I left it at the appointment time. I went in and got my vehicle. The servicedepartm needs to be able to give a reasonable expectation when making appointments. I envisioned a call at 4:00 saying they need to keep my vehicle overnight. This reminds me of the days when you stayed home all day for the cable repairman to arrive. Certified technicians should be able to complete each job on time. The scheduling program should factor in the variables and give a reasonable expectation for appointments and completion. This is not acceptable. More

Good service and fast , personal amable y atento , y quedo muy limpia mi camioneta al terminar quedo muy limpia mi camioneta al terminar More

Friendly and was quick with the service. I also got my car washed after! Thank you! I also got my car washed after! Thank you! More

My tires were not rotated and the pressure was low! I asked for my tires to be rotated and checked. I asked for my tires to be rotated and checked. More

Great service. Easy to make appointments for service. Service was quick and my car came back to me clean. Thanks much. Easy to make appointments for service. Service was quick and my car came back to me clean. Thanks much. More

I had an amazing experience at Viva Nissan! The staff was welcoming, knowledgeable, and made the entire process smooth and stress-free. They truly care about their customers and went above and The staff was welcoming, knowledgeable, and made the entire process smooth and stress-free. They truly care about their customers and went above and beyond to find the perfect car for me. If you’re looking for top-notch service and a dealership that treats you like family, I highly recommend Viva Nissan! More

This dealership has provided exceptional services. The service staff is friendly and knowledgeable. The vehicles are very good. The service staff is friendly and knowledgeable. The vehicles are very good. More

They were all awesome and great. Thank you so much. I will recommend to everyone and they will take care of you. Thank you so much. I will recommend to everyone and they will take care of you. More

Bad customer service. My car was ready and was not notified. I had to ask if it was ready after being there two and a half hours. When I asked if it was ready the young ma My car was ready and was not notified. I had to ask if it was ready after being there two and a half hours. When I asked if it was ready the young man informed me that it had been ready for about forty five minutes. I was not notified because the young lady who took my information had taken an early lunch. Her name is Stephanie. Also, I handed her two coupons, one for an oil change and one for a tire rotation that I had received in the mail. When I went to pay I was informed that I could only use one coupon. Stephanie did not tell me this at the beginning. I will never go back there again, and I have informed my family and friends about the experience. More

It was a great experience. The customer service we received was great! No hassle. Would definitely buy again. The customer service we received was great! No hassle. Would definitely buy again. More