Viti Mercedes-Benz

I am extremely irate at the level of service that I received from this dealership. I was in a rental vehicle as I totaled my previous vehicle and the called this dealership looking for a brand new Mer received from this dealership. I was in a rental vehicle as I totaled my previous vehicle and the called this dealership looking for a brand new Mercedes SUV, they did not have one in stock, and told me they would search and get back to me. I also went elsewhere to look and found one at Herb Chambers and gave them a deposit for it until I heard back from Viti, as the one Herb had was white. the one I wanted was Black, and to my surprise Viti was willing to go get it from VT for me, therefore I decided to stay with Viti. again I was in a rental vehicle paying $75 a day while waiting. I was then informed it would be available in 7 days, I was told how much I needed and then went and got a certified check for the SUV. Gave them the funds and they again had me wait, to my total shock they called me the next day and said they found out I had a placed a deposit at herb Chambers and therefore did not want to deal with me, and decided NoT to sell me a vehicle. after all the time I wasted and money on a rental, they are a completely unacceptable dealership that treated me like I was a criminal stating I was some shipper and basically not fit for them to do business with. it cost me nearly a $1000 just in rental coverage and time, not to speak of the aggravation. Everyone should stay clear of this dealership, since when should anyone be treated like this after giving them my hard earned money. I have still not even got my deposit back from them either.m I had a complaint in with the AG's office as well. You all should go buy from Inskip, at least they treat you with respect. More

Lou provided great service. I got a great deal on both my trade and the car I ordered. I highly recommend Lou for your Mercedes benz! trade and the car I ordered. I highly recommend Lou for your Mercedes benz! More