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Viti Mercedes-Benz

Tiverton, RI

Overview
Employees
Reviews
Vehicles
5.0
173 Reviews
At Viti, we want to make the process of buying a Mercedes-Benz exciting and fun. That's why we strive to provide a low-pressure environment that invites our Rhode Island and Massachusetts Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process, answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our Rhode Island Mercedes-Benz dealership for their motoring needs. We carry a wide variety of new and pre-owned Mercedes-Benz vehicles that give our Rhode Island Mercedes-Benz customers the selection they need. Our Mercedes-Benz dealership in Tiverton,RI features vehicles like the all-new Mercedes-Benz CLA, C-Class, E-Class, GLB, A-Class and more in the most popular colors and trim levels, making us your first-stop shop. We also have an extensive selection of Certified Pre-Owned Mercedes-Benz vehicles for sale. When it comes time for Mercedes-Benz service, you can count on us to get you back out on the road without delay. Our Mercedes-Benz service center near Providence can handle any job big or small, and our trained technicians will describe any necessary repairs in layman's terms. There's no smoke and mirrors, just a transparent experience that has earned us a great reputation with Massachusetts and Rhode Island Mercedes-Benz owners. Please visit our Mercedes-Benz dealership today and let us show you why Viti is the Rhode Island Mercedes-Benz dealer you'll keep coming back to! And, don't forget to ask about the Viti Advantage!
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975 Fish Rd

Tiverton, RI

02878

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Showing 173 reviews

June 05, 2026

This S 580 is my tenth Mercedes Benz vehicle and the best one yet. Jon Lehane and the entire crew at Viti Mercedes are the absolute BEST (why would you even consider another dealership)? Viti values my tim More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Dame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lacasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JON LEHANE
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June 01, 2026

They are very professional and I myself wouldn't bring my car for service anywhere else. They are kind and keep you 100% informed with anything they do prior to the service. Susan, my representative at Viti More

by jchaves4290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Jun 02, 2026 -

Viti Mercedes-Benz responded

Hi jchaves4290, Thank you for taking the time to leave this wonderfully detailed review for us! We're very happy to hear that Sue and the rest of our team were able to provide such a professional and perfect servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

May 21, 2026

My car went in twice for work that was covered under warranty the people I dealt with were extremely knowledgeable helpful and expedited all my concerns I want to commend everyone there for making me fe More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lacasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter service manager
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May 22, 2026 -

Viti Mercedes-Benz responded

Hi Arthur, Wow, thank you so much for this wonderful review! We sincerely appreciate your feedback and are very happy to hear you had such a great experience working with our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

May 08, 2026

Brian was knowledgeable and provided good customer service . Friendly and good sense of humor. Very attentive More

by Slhmaryann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Reidy
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May 08, 2026 -

Viti Mercedes-Benz responded

Hi Slhmaryann, Thank you for taking the time to leave this review for us! We sincerely appreciate your feedback and are very glad to hear that you had such a great experience working with Brian and the rest of our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

April 09, 2026

Ray is always prompt & professional when contacting him I am pleased with my service and. I know my car is in good hands More

by sacook5059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2026 -

Viti Mercedes-Benz responded

Hi sacook5059, Thank you for taking the time to leave this 5-star review for us! We're very glad to hear that you always have such great experiences servicing your vehicle with Ray and the rest of our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you again in the future!

March 31, 2026

Best dealership I’ve ever dealt with . They always give me a loaner when my car is being serviced. They always call with an update on the work and with recommendations of what the car is g More

by Sandybeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
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Apr 01, 2026 -

Viti Mercedes-Benz responded

Hi Sandybeach, Wow, thank you for taking the time to leave this 5-star review for us! We're very happy to hear that you always have a wonderful time servicing your vehicle with Danny and the rest of our team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

February 05, 2026

We have dealt with Viti for years and always had an excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealersh More

by jrichie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud Cartin in service is excellent.
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Feb 06, 2026 -

Viti Mercedes-Benz responded

Hi jrichie1, Thank you so much for taking the time to leave this 5-star review for us! We're very happy to hear that Bud and the rest of our team have always been able to provide such great experiences for all these years. Thank you for always choosing us! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

February 01, 2026

Service is outstanding been a client since 2003. If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with More

by D.P.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Dame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lacasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

Viti Mercedes-Benz responded

Hi D.P.G., Wow, thank you for leaving this amazing feedback for us! We sincerely appreciate your feedback as well as your continued business for all of these years! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

January 31, 2026

Bud in service is excellent. ..returns calls quickly, very easy to deal with. Car is always returned clean and working properly. Excellent service More

by dwood082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud Carden
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Feb 02, 2026 -

Viti Mercedes-Benz responded

Hi dwood082, Thank you for taking the time to leave this awesome feedback for us! We're thrilled to hear that Bud and the rest of our team are always able to provide such great servicing experiences for you. As always, if you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

January 22, 2026

The car buying experience was wonderful at Viti. Mike and Araon were so knowledgeable about the car and I left feeling confident driving. Everyone took their time with us. As a past client I knew Vi More

by Karenbleblanc59
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 23, 2026 -

Viti Mercedes-Benz responded

Hi Karenbleblanc59, Thank you so much for taking the time to leave this review for Mike, Aaron, and the rest of our team! We're thrilled to hear that they were able to take care of you and provide another wonderful purchasing experience. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

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