
Viti Mercedes-Benz
Tiverton, RI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 146 reviews
Took my car in for a recall check. Great service and customer information. Said it would take about 90 minutes and was done in 75. Car washed and waiting for me. Hard to beat that! customer information. Said it would take about 90 minutes and was done in 75. Car washed and waiting for me. Hard to beat that! More
A great dealership. Excellent sales staff and the service department is top-notch. Giving a special shout-out to Ray Machado. Thanks for everything you do to keep us rolling along! service department is top-notch. Giving a special shout-out to Ray Machado. Thanks for everything you do to keep us rolling along! More
I brought my 1969 280SE knowing it needed service, but not at what extent. Viti Service Department kept me informed at every step. They were extremely knowledgeable and professional. I'd like to personall not at what extent. Viti Service Department kept me informed at every step. They were extremely knowledgeable and professional. I'd like to personally thank Tony Mieli at Viti for the outstanding service. More
Great service and attentive customer service ! Very fast, I was in and out in less than an hour ! Needed inspection sticker as I forgot to have it done, and needed it to prevent my registration from being su I was in and out in less than an hour ! Needed inspection sticker as I forgot to have it done, and needed it to prevent my registration from being suspended. They took great care of me as always ! More
Had a very pleasant experience while waiting for my vehicle to be serviced. The staff was very accommodating and professional. Thank you once again Viti. vehicle to be serviced. The staff was very accommodating and professional. Thank you once again Viti. More
I’m a first timer at Viti Mercedes Benz, had an emergency with a flat tire, customer service was helpful and guided me on what to do, for my car towed on time, got a loaner so my day went by smooth. One day with a flat tire, customer service was helpful and guided me on what to do, for my car towed on time, got a loaner so my day went by smooth. One day later for my car fixed and delivered to my workplace, car cleaned outside and inside. It seems this dealer stick to their promise of quality customer service. I am very satisfied. More
Another excellent service experience with Viti. Have been a customer now for over 10 years with this C300 being the fourth car purchased and serviced there. Can't think of any service experience issues in al a customer now for over 10 years with this C300 being the fourth car purchased and serviced there. Can't think of any service experience issues in all that time. This was a "B" service and though the car was going to be kept overnight, they managed to get it back to me by evening supper. Loaner car drivers courteous and pleasant individuals. More
I went in for routine service.. they kept my car for over 24 hours without letting me know. Absolutely no communication! When I got my car back they hadn’t cleaned inside and no sticker !! So what did I get 24 hours without letting me know. Absolutely no communication! When I got my car back they hadn’t cleaned inside and no sticker !! So what did I get for $300? Treated badly and an oil change !!! I will never ever go back there More
Ray Machado is our Service Advisor who is easy to work with, professional and accommodating. Ray keeps you informed, if there is extra service to be done. Ray and Viti are the best! with, professional and accommodating. Ray keeps you informed, if there is extra service to be done. Ray and Viti are the best! More