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Viti Mercedes-Benz
Tiverton, RI
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Excellent service and repair work. I purchased my E350 (used) at Viti approximately 6 years ago and have been satisfied with the service. My service advisor keeps me informed while my I purchased my E350 (used) at Viti approximately 6 years ago and have been satisfied with the service. My service advisor keeps me informed while my car is in the shop and I appreciate and need the loaner the provide. More
Excellent dealership. Have been a customer now for about 15 years with no issues with them. Always accommodating and pleasant to deal with (sales and service). Service A Have been a customer now for about 15 years with no issues with them. Always accommodating and pleasant to deal with (sales and service). Service Adviser Susan M. has been great - thorough explanations of any needed work and costs. More
Greg Forrest is the very best sales person, excellent in every way. Over the years I have purchased 5 cars from him and each one he selected before I arrived at the show room and it would be the one I would every way. Over the years I have purchased 5 cars from him and each one he selected before I arrived at the show room and it would be the one I would drive away in. Now who does that, he does! Thank you Greg for all your years of service! More
We have used Viti for urgent repairs and restoration work for many years. The service advisers, especially Susan, are superb. They keep customers up to date on progress, and the work performed is great. To for many years. The service advisers, especially Susan, are superb. They keep customers up to date on progress, and the work performed is great. To say we are pleased would be an understatement! More
I just purchased my 6th Mercedes-Benz from Viti. Jim Aspry is GREAT and the whole service department including Danny! The whole gang works together and it's a pleasant experience. I've been with the Jim Aspry is GREAT and the whole service department including Danny! The whole gang works together and it's a pleasant experience. I've been with them since 2002 when a kid named James Gray was my service manager. More
Jon Lelhane was very accommodating for our 2nd purchase in 4 years from Jon. When you look at different automobiles with multiple options it gets really confusing when you finally decide which one is right in 4 years from Jon. When you look at different automobiles with multiple options it gets really confusing when you finally decide which one is right for you within your budget. Jon answered all questions and what was impressive, he always answered his phone or returned phone calls in a timely manner. Customer satisfaction, at Viti, is very evident with the Staff Jon works with from Finance, Upper Management to the Service Staff behind him. We are impressed this time around so far and hope that the relationship continues. Thanks for making this a memorable experience. More