Viti Mercedes-Benz
Tiverton, RI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 159 reviews
My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their l I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their location on that day. They took my car in and had a loaner car waiting for me. Later on that same day, they called me to say that the service was complete. This time, I accepted their offer to drop my car off at my home. They came at the time they said, swapped cars, and the job was finished. It could not have been more convenient for me. More
The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercede owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercedes, I would look at their used inventory of other models of vehicles, just to not have to go to any other dealership More
For initial encounter, I felt no pressure…actually best experience with car sales I have ever had. Did need to have a minor issue checked; which they picked up at my work, left another vehicle for me to u experience with car sales I have ever had. Did need to have a minor issue checked; which they picked up at my work, left another vehicle for me to use. Very profession More
Outstanding service, friendly staff, excellent selection, smooth process, trustworthy, reliable, efficient, knowledgeable, accommodating, professional, courteous, supportive, helpful, welcoming, impressive. smooth process, trustworthy, reliable, efficient, knowledgeable, accommodating, professional, courteous, supportive, helpful, welcoming, impressive. More
It has always been a pleasure dealing with this dealership. Ashley,service advisor, is detailed in her knowledge of mercedes. Sorry my sales person,Jim, is no longer there. dealership. Ashley,service advisor, is detailed in her knowledge of mercedes. Sorry my sales person,Jim, is no longer there. More
Unbelievably great experience. I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues mad I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues made me feel so special and met my other need. Love my new car. Love this dealership. More
My Overall experience was Awesome! ! Really made the buying experience a great one! I couldn't be more pleased with my purchase. Chris was very knowledgeable, friendly and answered al ! Really made the buying experience a great one! I couldn't be more pleased with my purchase. Chris was very knowledgeable, friendly and answered all my questions/concerns I had with the GLE hybrid. The dealership helped me with the entire process. I simply can't Thank the entire team enough. Great customer service start to finish. I highly recommend sales consultant Chris Essor if you want a great customer service experience. More
I had a wonderful experience at Viti Automotive Group in Tiverton, RI. My sales consultant, Mr. Jon Lehane, was absolutely fantastic—very knowledgeable, professional, and friendly. He explained everything c Tiverton, RI. My sales consultant, Mr. Jon Lehane, was absolutely fantastic—very knowledgeable, professional, and friendly. He explained everything clearly, took the time to set up all the options on my new Mercedes, and made the whole process smooth and stress-free. It truly felt easy and enjoyable from start to finish. I couldn’t be happier with my purchase and will definitely return when it’s time to buy a car for my spouse. Highly recommend! More
I have been a customer of Viti Mercedes since I purchase my first Benz. Although I moved away from Viti 20 years ago, I still go back to them for both purchase and service my cars. That alone should be a st my first Benz. Although I moved away from Viti 20 years ago, I still go back to them for both purchase and service my cars. That alone should be a statement of trust and praise to the quality of services Viti offer. I recommend them to everyone. More
Was having electrical problems with my car. They diagnosed while I waited and found the problem fast. Had me back on the road in under 3 hours total! Ashley in customer service explained ever They diagnosed while I waited and found the problem fast. Had me back on the road in under 3 hours total! Ashley in customer service explained everything and the tech did a great job. More




