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Viti Mercedes-Benz

Tiverton, RI

4.9
137 Reviews

975 Fish Rd

Tiverton, RI

02878

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Showing 137 reviews

February 12, 2025

Excellent service and repair work. I purchased my E350 (used) at Viti approximately 6 years ago and have been satisfied with the service. My service advisor keeps me informed while my More

by franceschini.dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Machado
Feb 13, 2025 -

Viti Mercedes-Benz responded

Hi franceschini.dawn, Thank you for taking the time to leave this wonderful review for us! We are thrilled to hear that you've consistently had satisfactory service experiences with our team for so long. We also want to thank you for choosing us for all of your servicing needs. As always, if you ever have any other questions or concerns, please feel free to call us at any time. We look forward to continuing to provide you with exceptional service visits in the future!

February 08, 2025

Excellent work and service as always. A loaner was made available for two days which was a big help. More

by dgboenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DiSilvia
Feb 10, 2025 -

Viti Mercedes-Benz responded

Hi dgboenning, Thank you for this 5-star review! We are very glad to hear that Jonathan and the rest of our team were able to provide such a wonderful service experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.

January 23, 2025

Excellent dealership. Have been a customer now for about 15 years with no issues with them. Always accommodating and pleasant to deal with (sales and service). Service A More

by GP40MC1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan McDermott (Service Advisor)
Jan 24, 2025 -

Viti Mercedes-Benz responded

Hi GP40MC1118, Thank you for taking the time to leave this review for us! We also want to thank you for choosing us for all of your vehicle needs for so many years! We are thrilled to hear that Sue and the rest of our team have always been able to provide such wonderful servicing experiences for you. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you for many more years to come!

January 04, 2025

Greg Forrest is the very best sales person, excellent in every way. Over the years I have purchased 5 cars from him and each one he selected before I arrived at the show room and it would be the one I would More

by nmoore1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Mccleary and Ray Macado
Jan 06, 2025 -

Viti Mercedes-Benz responded

Hi nmoore1, Thank you for taking the time to leave this amazing review for us! We sincerely appreciate your feedback and are thrilled to hear that you always have such wonderful purchasing experiences with Greg. Thank you for choosing us for all of your Mercedes-Benz needs! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

December 22, 2024

Best car buying experience in my life. Start to finish everything exceeded my expectations. Highly recommend More

by Aaronlacasse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Dame Greg Falk Sean Gebbert
Dec 23, 2024 -

Viti Mercedes-Benz responded

Hi Aaronlacasse, Thank you for this 5-star review! We are very glad to hear that you had such a memorable experience with our team. If you ever have any other questions or concerns, please feel free to give us a call at any time.

December 15, 2024

Excellent service backed by talented professionals who get the job done right the first time. More

by thomast747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in Service
Dec 16, 2024 -

Viti Mercedes-Benz responded

Hi thomast747, Thank you for this wonderful review! We're glad to hear that you had such a great experience with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time.

December 06, 2024

Excellent Dealership. Russell in Service is fantastic. Highly recommend him and Viti for Mercedes service. More

by My Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Dec 10, 2024 -

Viti Mercedes-Benz responded

Hello, Thank you for this 5-star review! We are thrilled to hear that you had such a great experience working with Russ. If you ever have any other questions or concerns, please feel free to give us a call at any time.

November 27, 2024

We have used Viti for urgent repairs and restoration work for many years. The service advisers, especially Susan, are superb. They keep customers up to date on progress, and the work performed is great. To More

by 380SL lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Baker
Dec 05, 2024 -

Viti Mercedes-Benz responded

Hi 380SL lover, Thank you for this wonderful review! We appreciate your feedback and your continued patronage at our dealership! We're also thrilled to hear that Susan and the rest of our team have always provided such great service experiences for you. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

November 24, 2024

I just purchased my 6th Mercedes-Benz from Viti. Jim Aspry is GREAT and the whole service department including Danny! The whole gang works together and it's a pleasant experience. I've been with the More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Aspry
Nov 25, 2024 -

Viti Mercedes-Benz responded

Hi George, Thank you for taking the time to leave this review for us! We appreciate you taking the time to do so, and wanted to thank you for your continued loyalty with our store as well! Congratulations on your 6th Mercedes-Benz! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

November 21, 2024

Jon Lelhane was very accommodating for our 2nd purchase in 4 years from Jon. When you look at different automobiles with multiple options it gets really confusing when you finally decide which one is right More

by BIGTUX452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Will, Jeff, Susan, Rachel Baker, Bill Andrews
Nov 21, 2024 -

Viti Mercedes-Benz responded

Hi BIGTUX452, Wow, thank you for this amazing review! We are thrilled to hear that Jon and the rest of our team were able to provide such a wonderful second purchasing experience for you. Thank you for giving us another chance, and congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

Nov 21, 2024 -

BIGTUX452 responded

Thank You

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