Vista Ford Lincoln of Woodland Hills

Problems resolved Although we experienced some problems with our Ford Explorer service regarding parts not ordered and available when the vehicle was scheduled for repa Although we experienced some problems with our Ford Explorer service regarding parts not ordered and available when the vehicle was scheduled for repairs, the Service Manager Jeff Harkness got involved and did a tremendous job at resolving the problems and assuring us that it would not happen again. He was concerned that our long-time loyalty to Vista Ford not be marred by this bad experience. More

Jack's the best I brought my 2018 Super Duty in for a check engine light issue and Jack immediately got the vehicle in and found that a $3500 filter was to blame. He I brought my 2018 Super Duty in for a check engine light issue and Jack immediately got the vehicle in and found that a $3500 filter was to blame. He kept me informed through out the process. When I picked up my truck, it was clean and ready to go as promised. Thanks Vista for everything, More

Great service Great experience when I purchased my Ford Explorer and the last two services have shown the great service continues. Thanks for keeping my baby fine t Great experience when I purchased my Ford Explorer and the last two services have shown the great service continues. Thanks for keeping my baby fine tuned! More

CPO purchase Excellent service and help for the car we were looking for. A was great to work with as we went through the process. All of the staff had been friend Excellent service and help for the car we were looking for. A was great to work with as we went through the process. All of the staff had been friendly and helpful when following up with contact. More

The dealership is GREAT The dealership service is fantastic and goes above and beyond. The problem is FORD and getting parts. My car was there for over 3 weeks waiting for FO The dealership service is fantastic and goes above and beyond. The problem is FORD and getting parts. My car was there for over 3 weeks waiting for FORD to deliver the part. The Service Manger and Service Writer went out and found the Transmission I needed through a dealer and NOT FORD. When my vehicle was completed FORD still did not have an ETA on the part. Thank you Vista Ford for going above and beyond to resolve my transmission replacement. I will say after everything was said and done, FORD did help with the cost of the part under their Customer Loyalty Program but this is the 3rd time that the dealership had to wait for parts. During this wait for parts I incur rental car charges as the dealership only pays for rentals for Warranty work More

Honest and easy experience This is my fourth car that I’m getting from vista ford and Mr. Dylan made sure it’s a smooth and honest experience every single time with out the hass This is my fourth car that I’m getting from vista ford and Mr. Dylan made sure it’s a smooth and honest experience every single time with out the hassle of going inside a dealer ship and getting stock there a whole day. Definitely recommend vista and Mr. Dylan More

Great experience! Great customer service and fast service. They were really helpful from beginning to end. My car needed new tires and they have the best price in town Great customer service and fast service. They were really helpful from beginning to end. My car needed new tires and they have the best price in town plus the rebates with the Ford credit card. They even washed my car. More

They found a way to make a bad situation GOOD I purchased a 2018 Lincoln Navigator. I absolutely LOVE car. Unfortunately, the Power Control Panel was defective and prohibited me from driving th I purchased a 2018 Lincoln Navigator. I absolutely LOVE car. Unfortunately, the Power Control Panel was defective and prohibited me from driving the vehicle safely. The part was on backorder with a date that was not available. I was furious as this is a BRAND NEW CAR. Jeff & Richard, in the service department, worked to find the part as quickly as possibly. It took a few weeks but they were in constant communication with me so I was aware of the struggles & issues retrieving the part. In the end, they found the ONLY part in the country and my car was fixed!! Their communication back and forth was truly exceptionally and would make me come back to Vista Ford in the future More

Airbag replacement Hi all. Took my Mustang GT in for airbag replacement. Due to parts shortage they could only do one. I was disappointed but Ken said he would make u Hi all. Took my Mustang GT in for airbag replacement. Due to parts shortage they could only do one. I was disappointed but Ken said he would make up to me on next visit. He called when parts were in. I arrived at 9am and as he promised, I drove home in about an hour. I appreciate when a person honors their commitment. The waiting area was comfortable and staff was friendly. I'm sold on Vista Ford. Thank you, Gary Slater More

The finance portion was the fastest i have experienced. The finance portion was the fastest i have experienced in the last 20 or so cars I remember purchasing - concise, efficient & informative. My Internet The finance portion was the fastest i have experienced in the last 20 or so cars I remember purchasing - concise, efficient & informative. My Internet Sales manage was very helpful in finding the SUV we wanted, more so than any other Lincoln dealer I had contacted. Other than distance from my location, everything about my experience with Vista Ford Lincoln was very positive.. More