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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
392 Reviews

392 Reviews of Vision Nissan Canandaigua - Service Center

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January 19, 2025

This is my 2nd time visiting your service center and it was fantastic Everyone was courteous and professional My vehicle was in and out very quickly More

by eric.utter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I’ve taken it in a couple times the last few months for different things. They’re always professional, polite and courteous. This past time I thought I may have had an issue, but they quickly confirmed the More

by Bret.woz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Quick service and very friendly! Needed my key replaced and they did it within an hour More

by carissa.conners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

The best service ctr I have ever been to. The gentleman that took care of me was so courteous and pleasant More

by Sljr303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 12, 2025

Vision wanted $700 for a CVT fluid change. Took my Nissan to a Toyota ASE certified tech and he did it for half that $350. More

by Sam
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 10, 2025

Very friendly service writer. Good service, fine promptly. I would come back again. Thank you. More

by MMCGRATH753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 10, 2025

The people at Canandaigua Nissan are wonderful to work with! They make sure that we have the service we need fast and efficiently. More

by BMOTT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 10, 2025

Great customer service, state of the art service center, competitive pricing and world class Nissan More

by Nickp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase sales associate
Jan 15, 2025 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 10, 2025

Chase was the salesperson who helped me, he was awesome, extremely helpful and polite, super responsive to my questions and concerns , he is an awesome asset at this dealership and I would be happy to use h More

by kate_shep34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Jan 15, 2025 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 05, 2025

All as planned. Prompt. Courteous. No surprises. Will be back and will recommend to others. More

by JACKJESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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