Vision Nissan Canandaigua - Service Center

They HELP me! ! Thank you Canandaigua Vision!! GOD BLESS I was told up front what this company going to do, and they did it !! They HELP ME ! Thank you Canandaigua Vision!! GOD BLESS I was told up front what this company going to do, and they did it !! They HELP ME More

They handled my service very efficiently and were accommodating. Very much appreciated. The young man in service kept me informed of the progress. accommodating. Very much appreciated. The young man in service kept me informed of the progress. More

The service was amazing and clear. I understood exactly what they were doing and the service was timely. I understood exactly what they were doing and the service was timely. More

Very responsive, and timely service. Overall great customer service and will have them as primary mechanic. Overall great customer service and will have them as primary mechanic. More

The service was completed promptly & thoroughly. Jonathan did an excellent job communicating with us. We highly recommend your Service Department. Jonathan did an excellent job communicating with us. We highly recommend your Service Department. More

I have been coming here for years. I love the service. Every one is very nice. You shouldn’t make your customers write a minimum word count on a complementary survey. I love the service. Every one is very nice. You shouldn’t make your customers write a minimum word count on a complementary survey. More

The service attendant went above and beyond to serve, assist, and answer questions I had concerning 4 wheel drive. And he was able to service the coffee maker so my husband could make hot chocolate. He assist, and answer questions I had concerning 4 wheel drive. And he was able to service the coffee maker so my husband could make hot chocolate. He was very thorough explaining all items of the state inspection and what we needed to give attention to in the next two months or so. He's an A+ guy in my book !! More

Outstanding service, professionalism, communication. Would not hesitate to use again. Thank you for getting our car taken care of so quickly. Would not hesitate to use again. Thank you for getting our car taken care of so quickly. More

This KIA has been a dependable car for over 3 years with minimal maintenance required. It has surpassed the expectations that we had for this vehicle, as it replaced a Lincoln! minimal maintenance required. It has surpassed the expectations that we had for this vehicle, as it replaced a Lincoln! More

I have always had excellent experiences with the service center. This past visit was exceptionally bad. The service technician presented me with incorrect information and pictures from a vehicle that did no center. This past visit was exceptionally bad. The service technician presented me with incorrect information and pictures from a vehicle that did not belong to me and made assumptions that I was another customer telling me that I needed procedures done to my car That were costly and not mine. Thankfully, I questioned his explanation about everything until eventually he realized he was an error and informed me that I did not need those expensive procedures. Needless to say, I was a bit frazzled by the entire experience and left while getting the proper work done a bit upset by being presented and almost forced to do this additional repair work. He was a little rude when he told me that I should said something when he called me by the wrong name. His mumbling sounded like my name as I was the only customer there. I never got an apology and felt like he was blaming me. More