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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.7
464 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 464 reviews

January 26, 2025

Vision Nissan has a full staff of knowledgable individual’s. If, you’re looking for service or a new car, look no further. More

by Beyea91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Whitney
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Jan 28, 2025 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 24, 2025

I had a bad experience with the service department mainly the service coordinator Jon. I have spoken to Al and he knows my concern but I would not recommend anyone use your shop for anything other than simpl More

by matt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
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Jan 28, 2025 -

Vision Nissan Canandaigua responded

Matt. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 24, 2025

The dealership was a very nice experience. All the staff that I had dealings with were very nice and knowledgeable. I would highly recommend the o! More

by mac3741
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase and Iric
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Jan 28, 2025 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 19, 2025

This is my 2nd time visiting your service center and it was fantastic Everyone was courteous and professional My vehicle was in and out very quickly More

by eric.utter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Vision Nissan Canandaigua responded

Great to have you back with us again!

January 17, 2025

I’ve taken it in a couple times the last few months for different things. They’re always professional, polite and courteous. This past time I thought I may have had an issue, but they quickly confirmed the More

by Bret.woz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 15, 2025

Quick service and very friendly! Needed my key replaced and they did it within an hour More

by carissa.conners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 14, 2025

The best service ctr I have ever been to. The gentleman that took care of me was so courteous and pleasant More

by Sljr303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 12, 2025

Vision wanted $700 for a CVT fluid change. Took my Nissan to a Toyota ASE certified tech and he did it for half that $350. More

by Sam
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 10, 2025

Very friendly service writer. Good service, fine promptly. I would come back again. Thank you. More

by MMCGRATH753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 10, 2025

Sales and finance personnel were very helpful and friendly. They answered all my questions and covered everything I needed to know about the purchase of my new vehicle. Was a pleasure working with th More

by kenratka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mulhern
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Jan 15, 2025 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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