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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
821 Reviews

821 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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September 28, 2024

Service advisor was very accommodating. He located a needed part from another dealer. This helped me to leave on time for a planned trip. Overall experience was great. More

by jrboyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

When purchased my vehicle I was promised life time oil change. Because of new ownership they stopped that. I use to get all my work done there. I wont step foot in there anymore. More

by ghorn38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Was lied to by the service manager Brad and no one has returned my many messages. More

by ldibiase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
September 26, 2024

I have been very pleased since I leased my jeep in 2002. The salesman was very professional and caring, and made sure everything ran smoothly More

by cmw41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Was unable to fix issue. Wanted to recharge for something already completed when it came in. More

by seana713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Simple quick drop off. Friendly and Knowledgeable. Waiting room was clean and they offer free Uber service which I did not take part in but I was surprised of how nice that More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
September 25, 2024

I really enjoy going there for my maintenance. From the staff to the technicians everyone seems to care about the needs of the customer. More

by samassinacere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

The service was very pleasing, trying to schedule an appointment was difficult with their phone system More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Everyone in the Service Center was very friendly to work with. John Gonzalez Helped get both my vehicles services scheduled and quotes setup for the repair work I needed and kept me in the loop as parts wer More

by JASONMEATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonzalez
September 21, 2024

Things have changed in the past 18 months , and it’s all for the worse. Especially service . More

by benjaminrenford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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