Vision Chrysler Dodge Jeep Ram - Service Center

Worst service experience ever, no shuttle, broke exhaust pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any Chrysler dealership. More

The issue was taken care of and fell under our extended coverage. Courteous attentive staff. coverage. Courteous attentive staff. More

My auto technician Tim is excellent. He is professional, extremely knowledgeable and very customer oriented. He is an asset to the dealership and team. Truly appreciate the hard work he He is professional, extremely knowledgeable and very customer oriented. He is an asset to the dealership and team. Truly appreciate the hard work he does on our vehicles. More

First rate service beginning with my initial call. JOHNNY in the service dept was outstanding. He was uplifting when I needed it. He kept me updated through out, phoning or texting every day . He is JOHNNY in the service dept was outstanding. He was uplifting when I needed it. He kept me updated through out, phoning or texting every day . He is certainly an asset to your organization and I will not hesitate to book future service needs at your shop. I received a level of service that's sadly lacking today. Johnny's attention will bring me back More

Service was great. There was a little mixup when I made my appt via the website. But Frank checked to see if a technician would be available. It took maybe a little mor There was a little mixup when I made my appt via the website. But Frank checked to see if a technician would be available. It took maybe a little more time than expected, but it was much more convenient than coming back at a later time. So I appreciated that. More

I made an appointment for a recall, oil change & inspection. When I got there I was told they couldn't do the recall. The other work was done & was great. I was supposed to get a call the followi inspection. When I got there I was told they couldn't do the recall. The other work was done & was great. I was supposed to get a call the following week about the recall work being done & I still haven't heard anything. Going on 3 weeks later. Very disappointed. More

The service men were very professional and helpful and kind .They use Uber for rides which is wonderful . kind .They use Uber for rides which is wonderful . More

I brought my car in for an inspection (with an appointment) and it still somehow surprised them that I was coming in. After the inspection was complete, the tech let me know that I needed new brak appointment) and it still somehow surprised them that I was coming in. After the inspection was complete, the tech let me know that I needed new brakes soon. I immediately felt like this was dishonest, especially considering I had just gotten new brakes just last year…from the same service department. So that tells me one of two things, either they’re lying to me, or they sold me bad brakes last year, because we drive this Jeep about half as often as our other car. I do not think I’ll be taking our cars here again. More

Johnny was Excellent! . Courteous, pleasant, friendly. Work was done expeditiously. Was a pleasure to work with. . Courteous, pleasant, friendly. Work was done expeditiously. Was a pleasure to work with. More

Johnny was a great help, and everyone was so friendly and nice. A gentlemen even grabbed me a can of Diet Coke when I was short .50 cents for the vending machine! If it was easier to make an appointment and nice. A gentlemen even grabbed me a can of Diet Coke when I was short .50 cents for the vending machine! If it was easier to make an appointment and the wait wasn’t longer than 90 min for an oil change and tire rotation I’d strictly come to the dealership for all maintenance. More