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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
909 Reviews

909 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 18, 2021

Always get great, quick service there. Also, staff is considerate and friendly. The waiting room is comfortable and the actual wait usually not too long. More

by bpoluch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan G., Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your 5 star review! We appreciate your feedback and hope you have an amazing day!

March 17, 2021

They did what they said they would do and communicated same in a timely manner.. the price quoted was what I was billed. Very satisfied!! More

by BWILLIAMSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Joe Provvidenza, our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved! If you ever need anything in the future please let us know.

March 17, 2021

Jordan was very easy to work with and knowledgeable in areas I needed. I feel there was no question he wasn’t able to answer. More

by Snowrider5833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We couldn't agree with you more, Jordan is fantastic! Thank you for being a loyal customer to the Vision Automotive Group!

March 17, 2021

I'll be coming back for service and for my next vehicle purchase. Jordan at the service desk was great. Very knowledgeable and courteous staff. More

by Nlitto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear you had a great experience with Jordan and the rest of the team! We appreciate your 5 star review!

March 16, 2021

Big thanks to Ron in service!! He really helped. Thanks again! I do really appreciate his help getting my steering wheel issue resolved. Thanks again. More

by SWEETMORNINGMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're glad to hear you enjoyed your visit with Ron! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 16, 2021

Service was excellent as always. Dan is a great employee who takes good care of the customers and gets them in and out in a timely manner. More

by crisz62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 16, 2021

I had an issue with my Town and Country. Vision Dodge resolved the issue and repaired the car quickly and kept me informed. GOOD JOB! More

by rbray001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear we were able to resolve the issue for you! Thank you for taking the time to leave such a positive review!

March 15, 2021

Service Department is top notch!!!Great work and very Service Department is top notch!!! Great work and very professional. Ron Kyle is outstanding to deal with and always goes above and beyond for the More

by solocop69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat M., Ron K.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 13, 2021

I am very happy with this service Sevice adviser Dan Pieters was very Helpful I will recommend to all my family and friends .only Concerns was delayed on the parts I have to wait longer for Parts More

by ASTRITGAXHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear that you had a wonderful experience with Dan! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

Mar 24, 2021 -

ASTRITGAXHA responded

I like Servicing my car there the service writers are very responsible and very professionalsMy car was done is the time that was promised

March 13, 2021

Dan never ceases to be the best Service Tech! Work great and problem solved. Always a pleasure. What else can I say!!!!!!! A diamond in the rough! More

by ceal58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! We couldn't agree with you more, Dan is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

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