Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
819 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Another stellar experience I bought my Wrangler here 5 yrs ago. This dealership has treated me with respect every time I have been back for routine service. Thank you Vision for I bought my Wrangler here 5 yrs ago. This dealership has treated me with respect every time I have been back for routine service. Thank you Vision for your wonderful service. More
Oil change As always, excellent staff in the service department. Oil changes are always in a timely matter. I highly recommend car buyers to stop in and save As always, excellent staff in the service department. Oil changes are always in a timely matter. I highly recommend car buyers to stop in and save More
Oil change Easy to make an appointment, service was complete in a timely manner and staff were pleasant. I cannot compare price as my oil changes are free of cha Easy to make an appointment, service was complete in a timely manner and staff were pleasant. I cannot compare price as my oil changes are free of charge. It would be great if shuttle service was available. More
Friendly thorough service Went in for a routine oil change, they found a radiator leak and took care of it right away. They immediately provided a loaner vehicle so I didn’t h Went in for a routine oil change, they found a radiator leak and took care of it right away. They immediately provided a loaner vehicle so I didn’t have to wait around. Ron was friendly and knowledgeable. More
oil change and multi point check It’s always courteous pleasant quick service . They let me know when something is needed to be done and when I can wait to have something done.I look It’s always courteous pleasant quick service . They let me know when something is needed to be done and when I can wait to have something done.I look forward to purchasing my next Jeep with vision ! Thank you service department ! More
Excellent service and professional staff Went in just for service in my Jeep Grand Cherokee. On time getting me out the door and friendly staff. Car was left clean with no handling marks Went in just for service in my Jeep Grand Cherokee. On time getting me out the door and friendly staff. Car was left clean with no handling marks More
Great No problems came in early checked in for 1300 appointment walked around looked at a couple of vehicles then 20 minutes in waiting room was called vehi No problems came in early checked in for 1300 appointment walked around looked at a couple of vehicles then 20 minutes in waiting room was called vehicle was done paid bill and left. No problems More
Professional from top to bottom First of all great dealer with great personal overall, I would recommend them any given day ,thanks for the great service we will be back First of all great dealer with great personal overall, I would recommend them any given day ,thanks for the great service we will be back More
Installed the wrong parts When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug servi When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug service. The plugs seized in the motor and required extensive repair. I contacted Ron Kyle at Vision and he felt that he would not be responsible and was unwilling to help bear the costs of his technicians mistake. While Ron was professional, I don't feel Vision supports its customers and once you're out the door, you no longer matter. I would not recommend doing business with Vision. More
Everything worked out Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was given a loaner and the extended warranty covered the steering. I could not have asked for a better experience. I’ll definitely return for future service. More