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Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
819 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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819 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
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January 03, 2020
I have been a loyal customer of Vision for the last 8 years. They serviced my first Grand Cherokee (purchased out of town) and the next 2 Grand Cherokees I purchased from Vision. High quality and trustwo years. They serviced my first Grand Cherokee (purchased out of town) and the next 2 Grand Cherokees I purchased from Vision. High quality and trustworthy dealership. More
by KariG
Employees Worked With
Other Employees :
Dan and Brandon in Service. Very trustworthy. , Joe P.
January 03, 2020
Brendan the service coordinator always delivers Brendan the service coordinator always delivers excellent customer service. Highly recommend this service department. They usually finish on time a Brendan the service coordinator always delivers excellent customer service. Highly recommend this service department. They usually finish on time and are very friendly. I will continue to have my Jeep services there. More
by tpek
Employees Worked With
Brendan Schwartz
January 02, 2020
Excellent with all aspects of customer service. Polite, thoroughly listened to complaints of vehicle problems. Vehicle was clean upon returning to customer and was repaired thoroughly listened to complaints of vehicle problems. Vehicle was clean upon returning to customer and was repaired More
by Havac33
December 21, 2019
They always fit me in, even when I dont have an appointment. The service writers are great and only recommend what I need, never overcharging for extras that aren't necessary. appointment. The service writers are great and only recommend what I need, never overcharging for extras that aren't necessary. More
by Todd Lange
Employees Worked With
Doug Bissell, Pat M., Joe P.
December 11, 2019
Very helpful. Vision Jeep staff have great attitudes and you come away believing that they truly are customer focused. Maybe that is why it is a busy shop and I had to schedule out a week for a simple servi you come away believing that they truly are customer focused. Maybe that is why it is a busy shop and I had to schedule out a week for a simple service task. More
by Sahara Chief
Employees Worked With
John Schneider
December 10, 2019
Great service!! Polite very understanding, keep me informed & was out in a very reasonable time. 10 STARS They made me feel like I was part of the family. informed & was out in a very reasonable time. 10 STARS They made me feel like I was part of the family. More
by garys1951
December 10, 2019
This dealership goes abound and beyond to fulfill every need. Whether it’s buying, leasing, or service they are very helpful and make sure they take care of everything possible. I would recommend this deal need. Whether it’s buying, leasing, or service they are very helpful and make sure they take care of everything possible. I would recommend this dealership to friends and family! More
by Romanoj
Employees Worked With
John Schneider, Joe P.
October 25, 2019
Oil change and tires Went to Vision today, 10/25/19, for an oil change and a set of 4 new tires for my Jeep As usual, the service was fantastic and prompt. They have alway Went to Vision today, 10/25/19, for an oil change and a set of 4 new tires for my Jeep As usual, the service was fantastic and prompt. They have always treated me well and never given any poor service choices, great dealership!!! More
by Bernie
Employees Worked With
Jim Dengal & Astrit Gaxha, Fran Lipani
October 22, 2019
Needed a new key made Everyone was very nice and attentive...helpful and took care of what I needed. Not sure what I can say about stopping in to have a let made, burn. Tha Everyone was very nice and attentive...helpful and took care of what I needed. Not sure what I can say about stopping in to have a let made, burn. Thank you. More
by Fairport
Employees Worked With
Jeff Fagan
October 16, 2019
Excellent Service I would like to thank one of your employees, Liz LaDelfa for the help she gave me on a warranty issue. She was very kind and helpful in get parts for I would like to thank one of your employees, Liz LaDelfa for the help she gave me on a warranty issue. She was very kind and helpful in get parts for my truck for little or no cost, due to the fact that the truck was just out of warranty. Thank You very much Liz, You are a asset to Vision Dodge. More
by condor5901
Employees Worked With
Elizabeth LaDelfa
