Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
819 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Very nice staff, quick service, and plenty of effort to locate discounts or eligibility for free services. I’ve had my Jeeps serviced at this dealership for years with total satisfaction. locate discounts or eligibility for free services. I’ve had my Jeeps serviced at this dealership for years with total satisfaction. More
My experience goes back to the very first visit in January 2019 with the service guy named Dan. He was kind and very helpful when I first purchase my Town and Country from another Vision location. I January 2019 with the service guy named Dan. He was kind and very helpful when I first purchase my Town and Country from another Vision location. I had trouble with the lights on my dash. I thought it was an electrical problem. He has consistently helped me with great service with a smile. He has gone over and beyond. Today he really blessed me with taking care of my service bill because he knew that I had a big bill to pay for repairs and also a rental a few weeks ago when they did not have any rentals for me during. Today when I needed an inspection and oil and oil change he really surprised me and helped me out so much. I was in tears. I could barely talk. I basically cried all the way home. I joke with him when I say Dan’s my man but honestly he is the man and a good guy with a good heart. Many service guys should be like him. He has been so nice to me since day one and I believe the CEO Dan Edwards should know who he has working on his team. Thanks Dan...I am truly grateful for you. God Bless you! And by the way Jordan is always so nice And helpful over the phone. Very kind!!! Thank you Lord for Jordan also! More
Ron Kyle's team is always professional, friendly and helpful! I trust them completely with their advice and my vehicle. Highly recommend the service team! helpful! I trust them completely with their advice and my vehicle. Highly recommend the service team! More
Fast and reliable service only took 35 minutes to complete the oil change Truck was sanitized after they finished very courteous staff no hassle very fast complete the oil change Truck was sanitized after they finished very courteous staff no hassle very fast More
Jordan was very helpful and communicated everything. Scheduled online. He communicated steps that were taken. He let me know when the car was done, and their hours to pick up. Thanks. Scheduled online. He communicated steps that were taken. He let me know when the car was done, and their hours to pick up. Thanks. More
Always had great service at great price. Not today. Charged $130 got done thing another dealer quoted me $40. New service person is horrible. If he continues to be there I will start thinking about goi Charged $130 got done thing another dealer quoted me $40. New service person is horrible. If he continues to be there I will start thinking about going elsewhere. Not pleased at all. More
I have always had excellent service at Vision. I usually work with Dan, but my experience with the team has been very positive. They are efficient, professional, and communicate any work that needs to be d work with Dan, but my experience with the team has been very positive. They are efficient, professional, and communicate any work that needs to be done effectively. They give accurate times for completion of work, and have everything ready when I arrive - quick in and out. I would certainly recommend Vision - they are not the closest Jeep dealer to me, but I will drive a bit further for their service. More
This dealership is the worst. 3 out of 4 times they touched my new SRT challenger they DAMAGED it. Do NOT buy from them!! High volume sales is all they care about!!! touched my new SRT challenger they DAMAGED it. Do NOT buy from them!! High volume sales is all they care about!!! More
Proffessional, polite, and very conciderate personal Hi, when I go to Vision for Service I can always expect to receive the most professional , and knowledgeable people to deal with concerns, and to perf Hi, when I go to Vision for Service I can always expect to receive the most professional , and knowledgeable people to deal with concerns, and to perform quality service on my vehicle. More