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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
819 Reviews

819 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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February 20, 2021

Vision always treats me phenomenally. Their customer service and service to my vehicle has always been above and beyond exceptional. I will definitely continue to use them for all my dealer needs. More

by hypnojw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

February 17, 2021

Excellent service as alway. Everyone is courteous, friendly and attentive to all my requests. Booking appts is easy and service is quick. Would recommend to friends. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Dave! We are happy to hear that you had an excellent experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

February 10, 2021

The service coordinators are professional and knowledgeable. Dan is always extremely pleasant. I have been going to this dealership for the past four years because of them. More

by tpek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan-service coordinator
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write out such a great review of Dan and the Vision team! We appreciate your support and your continuous business with Vision Chrysler Dodge Jeep Ram of Penfield!

February 02, 2021

Dan and the rest of the service department are the best!! Very professional staff. They go out of there way to make sure the customers are satisfied More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Betty! We couldn't agree with you more, Dan is fantastic! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you!

January 29, 2021

There is one man who has changed my perception about this dealership. Ron Kyle the service manager and his team. They are very professional, service oriented, and customer centric and always go above and bey More

by Mian951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kyle Service Manager No 1, Doug Bissell, Bill W., Bill Ryan
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

This is wonderful to hear! Ron Kyle and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like we have achieved this! If you ever need anything in the future please let us know.

Jul 06, 2021 -

Mian951 responded

Ron Kyle and his service team are the best.Always provide best customer service.

January 24, 2021

Exceptional service! Polite, respectful, and friendly. They are great about explaining things as they go. From start to finish they provide a top notch experience! More

by M. Elphick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pieters, Ron Kyle
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

January 16, 2021

Vision Dodge’s service department is excellent. The service writers are courteous and knowledgeable and the work is done right the first time. I highly recommend them More

by Spinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your high rating! Your recommendation means so much to us and we're so happy to have earned it.

January 12, 2021

As always, Vision Chrysler, Dodge Jeep Ram of Penfield, NY has maintained excellent customer service with me and my maintenance with my truck. They are considerate and informative to any issues you have w More

by Ken’s Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you Ken for your 5 star review! We appreciate your feedback!

January 11, 2021

Always quick dependable service at vision jeep. Everyone is courteous and professional. Free oil changes for life definitely bring me back. Never a hassle or made up service. More

by dhbrennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fagan
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear that you had a wonderful experience! If you have further needs or questions, please reach out!

December 30, 2020

Everyone and everything went well as expected that is all what else can I say a 25 words minimum is crazy that is my story and I am sticking to it More

by John VanCott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O’Connor
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