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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
821 Reviews

821 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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October 14, 2024

Vision Dodge services has met my satisfaction. Everyone is kind and has shown to be very knowledgeable. They've been accurate on their diagnosis of the issues on our vehicle. I have no problem wi More

by Zenobvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Reception and office people are always courteous. Very busy place. Bright and clean, maybe a little hectic More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember Frank and I did not catch the other gentleman’s name
October 12, 2024

A better follow up and follow thru plan would (more direct) for customers to understand. More

by LEOPARDSMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Service team was good Technician were very good. Price very high, will question coming back. More

by antrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Informative service desk workers. Accurate time assessments. Scheduled service quickly and easily. Been coming here for all my service More

by jeremy.jamieson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
October 11, 2024

The salesman was excellent and explained the repair very thoroughly. I appreciate the time he took to inform me. More

by joanne.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I had a great experience servicing my vehicle at the Vision Dodge Location! I would recommend highly! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Gonzalez
October 07, 2024

Had my oil changed Good customer service It was odd when my Jeep was ready, it was parked in the last row by the trees-#302 or 304 sign was still on rear view mirror, steering wheel, seat and floor pro More

by LADYBAKE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Staff was friendly and informative. I appreciate that they come find in the waiting area More

by JAW7553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know a name, but service dept
October 06, 2024

Great service this was for a recall service. They arranged for a Uber ride. Made the whole ordeal comfortable. More

by SIZZLING70S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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