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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
852 Reviews

852 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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November 04, 2024

Repair estimate provided was double the book price. Stated they submitted claim to Dodge but did not. Had to tow vehicle to another dealer that gave the book repair estimate which was half of Vision’s More

by Avoid Vision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Phones don't, work and they don't return calls and they owe me a radio More

by devittroger
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I’ve bought my last 3 Ram 2500 trucks from them, always had good experiences there. More

by steven.verdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
November 02, 2024

Quick service. Dealership was very clean. Everyone was very friendly. Easy to schedule appointment on line. More

by nyshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I made the Vision Decision and boy was I glad! Three years of free oil changes & tire rotation is better than what my BMW dealer offered on my new $80,000 SUV! More

by jclayton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I was forced to take a tire repair that three tire dealers told me was outside the margin of safety due to location. Instead of giving me $182 in credit based on my road hazard coverage I was given a More

by Eljefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
November 01, 2024

I went to get an oil change and a tire rotation and waited for the vehicle to be completed at the dealership. It took over an hour and a half to complete and on top of that they damaged each rim. I lef More

by psaieva
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Had new vehicle dropped off with check engine light on. Took 4 days to get looked at. Check engine light turned back on next day More

by Ses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aristedes J. Ortiz
November 01, 2024

I need to get an oil change and they were able to get me in within 48 hours. More

by christin.egan20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
November 01, 2024

Johnny was awesome to deal with. He explained everything that was happening. We are happy with the result!! More

by mcadam3723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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