Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
852 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Repair estimate provided was double the book price. Stated they submitted claim to Dodge but did not. Had to tow vehicle to another dealer that gave the book repair estimate which was half of Vision’s Stated they submitted claim to Dodge but did not. Had to tow vehicle to another dealer that gave the book repair estimate which was half of Vision’s estimate and submitted the claim to Dodge which was approved and covered the repair. Will never go to Vision Dodge ever again. More
Quick service. Dealership was very clean. Everyone was very friendly. Easy to schedule appointment on line. Dealership was very clean. Everyone was very friendly. Easy to schedule appointment on line. More
I made the Vision Decision and boy was I glad! Three years of free oil changes & tire rotation is better than what my BMW dealer offered on my new $80,000 SUV! Three years of free oil changes & tire rotation is better than what my BMW dealer offered on my new $80,000 SUV! More
I was forced to take a tire repair that three tire dealers told me was outside the margin of safety due to location. Instead of giving me $182 in credit based on my road hazard coverage I was given a dealers told me was outside the margin of safety due to location. Instead of giving me $182 in credit based on my road hazard coverage I was given a repair. This is why I am now working with another dealer on my new truck. My safety is of no concern to Vision. More
I went to get an oil change and a tire rotation and waited for the vehicle to be completed at the dealership. It took over an hour and a half to complete and on top of that they damaged each rim. I lef waited for the vehicle to be completed at the dealership. It took over an hour and a half to complete and on top of that they damaged each rim. I left a voicemail to complain about it and they never called me back. More