Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
852 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
The representative that assisted me was extremely helpful and was able to get everything done. and was able to get everything done. More
It took 4 weeks to fix my vehicle, after being told it would take only one week. The communication between the service department and myself was horrible. I never received an update on the progress of m would take only one week. The communication between the service department and myself was horrible. I never received an update on the progress of my vehicle unless I drove down to the dealership to find out. After I got the vehicle back, I was happy with the work. They replaced my engine. However they did break my windshield wiper connection. They are aware and will be replacing. Let's see if they call me to let me know that the part is in More
The dealership was great . . there was a slight problem but fixed it very quickly.. thanks . there was a slight problem but fixed it very quickly.. thanks More
When I arrive I'm taken care almost immediately. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. More
I dropped my vehicle off at 9:30 am. For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message for a status. Didn’t hear back after another 1 1/2 hrs. Called again. Message said service was closed. Called back selected sales. The gentleman that answered walked to service. He said vehicle was ready and they forgot to call me. This is the 2nd time they have forgotten to call me. It’s not good business And it’s $75 for an oil change. That is way too expensive. I will not be returning for my oil changes. More
Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership s and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!! More