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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
852 Reviews

852 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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November 14, 2024

The representative that assisted me was extremely helpful and was able to get everything done. More

by Zippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

It took 4 weeks to fix my vehicle, after being told it would take only one week. The communication between the service department and myself was horrible. I never received an update on the progress of m More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The dealership was great . . there was a slight problem but fixed it very quickly.. thanks More

by DEBBIEBEERS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Milliman
November 12, 2024

When I arrive I'm taken care almost immediately. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. More

by garys1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I dropped my vehicle off at 9:30 am. For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message More

by JLANE_LMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Reyes
November 08, 2024

Johnny Gonzalez is a great Service Advisor. Represents Vision in a positive light, and is very helpful. More

by etkoman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzalas
November 08, 2024

Great service from Johnny, Joel and Daniel and the whole Vision team. Thank you all! More

by ray@crystalpix.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny, Joel, Daniel
November 07, 2024

Prompt and courteous service. Knowledgeable and explained the work done. Clean waiting area for customers. More

by BASS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean More

by odellbeverlysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership s More

by timterrill
Recommend Dealer
Yes
Employees Worked With
Shannon Milliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron (Finance Manager): 5 stars!!!
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