Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
909 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
I had an appointment for an oil change. It took a long time, nearly an hour and a half. I asked about a squeak in my brakes but no one was available to look at it. It took a long time, nearly an hour and a half. I asked about a squeak in my brakes but no one was available to look at it. More
Gave for service for gas out let repair , so many other repairs were done except the one one I asked , told me I didn't write at time of booking , which was not true , after speaking he told to keep for on repairs were done except the one one I asked , told me I didn't write at time of booking , which was not true , after speaking he told to keep for one more day , then gave without doing stating don't have part need to order , next day when I took car engine warning light still on , I called him he told me it is due to gas out let it showing engine is fine , I couldn't believe completely I felt not organized, not time efficient, not able to meet average expectation More
I had the window regulator fail in my Town and Country that prevented the driver side window from going up and closing. I already had an appointment scheduled for routine maintenance and state inspection that prevented the driver side window from going up and closing. I already had an appointment scheduled for routine maintenance and state inspection, the following week. I called the service department and explained my situation and asked if I could bring the vehicle in to at least get the window closed, they said they could not bout would add the problem to my existing appointment. I told them the vehicle was outside and I needed the window closed, they could not do it. I called another dealership, on a Saturday, and they told me to bring the vehicle right in and they would at least get the window closed. Naturally, I took the vehicle there and canceled this appointment. The rating is self-explanatory. More