Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
909 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
909 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Sort by
March 11, 2024
Very easy with no traditional in your face tactics. I buy every car in the future from Terry, if lucky enough to do so. I buy every car in the future from Terry, if lucky enough to do so. More
by mjcicero
Verified CustomerEmployees Worked With
Terry whom I will use to buy every car in the future if lucky enough to do so.
March 11, 2024
Was not warned of huge backup before bringing in the vehicle. Had to wait 16 or 17 days, with zero communication, before the vehicle was even looked at. Left multiple voicemails (no one would answer the vehicle. Had to wait 16 or 17 days, with zero communication, before the vehicle was even looked at. Left multiple voicemails (no one would answer the phone). Finally, was tried to be charged over $200 more than what was quoted. More
by JSK14613
March 10, 2024
He was very helpful very caring. He took care of me tried to help me as best he could the thing that happened is he left some wires hanging out in my car but that wasn't Larry's faul He took care of me tried to help me as best he could the thing that happened is he left some wires hanging out in my car but that wasn't Larry's fault. That was the technician's fault but Larry was great. More
by keithconsaul
Employees Worked With
Larry was great, give him a raise, Jayden was good- little skinny kid was bit shadey
March 09, 2024
Jayden greeted me very pleasantly upon my arrival. He confirmed why I was there and explained the Defrost recall. Explained in more detail what the service personnel had done when he came for me in th He confirmed why I was there and explained the Defrost recall. Explained in more detail what the service personnel had done when he came for me in the waiting room. He answered all my questions. Also he is very neat in his appearance and friendly yet professional. I enjoyed my time spent in your dealership! Jacquelyn More
by jackiek2729
Employees Worked With
Jayden Bulger
March 07, 2024
Brought keep in on Tuesday. Never got it back till Friday. Delay getting a hose for the gas tank. Had to get them to give me a car to use on Thursday. Jeep was not done when pro Never got it back till Friday. Delay getting a hose for the gas tank. Had to get them to give me a car to use on Thursday. Jeep was not done when promised More
by Edgesel
March 06, 2024
Very accommodating. Friendly, professional. Greeted promptly and shown around. First time customer. Service was slightly delayed so shuttle service was provided Friendly, professional. Greeted promptly and shown around. First time customer. Service was slightly delayed so shuttle service was provided More
by TWOODHAMS13
Employees Worked With
Dan P.
