Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
909 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Service Staff is very friendly. Went in for NYS inspection knowing there was something that needed repair. They showed me what it was and had the car fixed in under the time they sa Went in for NYS inspection knowing there was something that needed repair. They showed me what it was and had the car fixed in under the time they said it would take. Larry, the service advisor I worked with even suggested lunch next door. He was very helpful. More
This was the first dealership that really made my purchase easy. Joe was the nicest Salesman I ever dealt with and the rest of the team was awesome too. I would recommend Vision to anyone whose buyin purchase easy. Joe was the nicest Salesman I ever dealt with and the rest of the team was awesome too. I would recommend Vision to anyone whose buying a vehicle. More
The service was performed quickly, efficiently and the employees were very friendly and helpful. I waited for my vehicle and was pleasantly surprised it was done so quickly. employees were very friendly and helpful. I waited for my vehicle and was pleasantly surprised it was done so quickly. More
This dealership has been my go-to for service for the last sixteen years. The staff is courteous and helpful and my car has always been ready when promised. last sixteen years. The staff is courteous and helpful and my car has always been ready when promised. More
Always a wonderful experience at the Vision Dodge Service Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. More
I purchased car with agreement of lifetime free oil changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but since I had an appointment I decided to continue with NYS inspection. New breaks and tire needed for nearly $1000. I have taken the business elsewhere. I hope the $39.99 oil change price (which I did not have done) was important enough to push the $1000 and all future business (service and sales) was important enough. I have gone to Vision for a long time and I will be taking any and all future business elsewhere. To me, it's not about the $39.99, it's about the agreement that new ownership felt was not important. As a business person myself, one of the first things my first business coach told me was "the first person to make it about money loses". More