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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
884 Reviews

884 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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January 18, 2025

Dan was great, but we are still going to have to figure out why my clutch isn’t synced up after the clutch recall. It’ll be my 3rd time in for the same thing and I wonder what damage is being done to my dr More

by costales74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
January 11, 2025

We had a problem with our car while out of town . Vision, in particular Johnny Gonzalez in the service department made a very stressful time much better! We felt confident that he would be sure our c More

by charlotte.landahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzalez
January 10, 2025

Honestly, I was a beat away from trading my car in and starting over with another one. There was a deep hum in my jeep that no one could figure out. I brought my jeep in for a Service Start/Stop alert, bu More

by Christina D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny was great!
January 09, 2025

The service department employees were very helpful, polite, professional, and willing to work with me More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

My first time getting my vehicle serviced here. Communication was excellent. General maintenance was done and recall work was scheduled More

by maryjoyce0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 31, 2024

Needed an oil change badly and they were able to squeeze me in right away More

by NIKKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonzalez, Taylor Markel
Jan 07, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 29, 2024

Excellent service. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time. More

by BARBSMITH1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation. More

by andrewgfrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them. More

by 1978JEDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Johnny was very helpful and followed up with me on my vehicle care and future appointments. More

by raygsmith5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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