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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
889 Reviews

889 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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May 29, 2024

Service staff understood my needs and concern. Very friendly staff, quick response and presented issues in a timely fashion. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Larry
May 29, 2024

I was pleased with the ability of the service team to make my complex repair and give me a break on the price. I wish you guys would answer the phone, though you always got right back with me after I lef More

by SMORSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I received outstanding and fast help from the service team! Everything was explained, and all issues (and then some!) were resolved. More

by HEATHERLEIGHWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

It was easy to complete the sale of my new Jeep Compass! Thank you very much. More

by lden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Simpson
May 26, 2024

The gentleman I dealt with was kind, courteous, and helpful. Overall, a great experience. I would recommend friends and family. More

by roo2273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

GREAT customer service was in and out only thing I didn't get was a receipt More

by williamswillie584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

I went for and inspection, oil change, and recall on my jeep. The service was all done in under an hour. Overall good experience. More

by WILD720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
May 24, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 24, 2024

Friendly people nice atmosphere nice break room good internet connection unfortunately auto prices are high but that's the industry More

by jdy12155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2024

The team greeted me promptly, and took care of me and my van's inspection quickly and with clear communication. Thank you! More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

easy to get an appointment when issues pop up making only necessary recommendations for parts and services More

by RWBALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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