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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
889 Reviews

889 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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June 02, 2024

Vision Ram has a strong customer service focus. They worked to solve my problem, even though it was partially my fault. They worked to cover everything under warranty. It was greatly appreciated. More

by jamesmorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk service employee with a beard.
June 01, 2024

The young man at the service center who took my order for oil change and inspection was great More

by DEM.MCCLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name. Younger guy
June 01, 2024

Great service. Very accommodating. Very impressed with how they treat their customers. Recommend them for great service More

by zippy0199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Excellent customer service at the counter. The rep was very nice and took care of all my needs. Very friendly. More

by DAVE.PATTRESON212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

This is the third or 4th jeep we have bought there our service was great I would recommend our salesman was great More

by dennissmallwood11750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW WILKINS, Ashley Pierce
May 31, 2024

Service dept is excellent. Service writers are very knowledgeable and willing to spend time explaining any service situation More

by gcrawford526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Johnny did a good job communicating and working with us to provide a great customer experience. More

by aj.hameline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Simpson
May 30, 2024

Very good and to the point. Was able to understand everything they said and everything they did. Very nice people to deal with. More

by joeldisanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

The staff and service are Very friendly, courteous knowledgeable, it’s a nice , clean and inviting dealership! More

by bonoze67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
May 29, 2024

John G. was lovely. Very helpful and provided the information I requested without issue. I appreciate your aid which will allow me to plan for the future. More

by elizabeth.a.bonneville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gonzalez
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