Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
902 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
902 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Sort by
March 14, 2025
Friendly, knowledgeable staff who work hard to solve my car problems. I’m grateful that they have fixed their telephone system and facilitated communication. I am happy with the service that I received. car problems. I’m grateful that they have fixed their telephone system and facilitated communication. I am happy with the service that I received. More
by Chris
Verified CustomerEmployees Worked With
Cynthia in service
March 08, 2025
I came for an oil change and was 20 minutes early. Was there for over 2 hours. They came back with a bunch of work needed that i did not ask them to look for. I had oil changes for life which they wou Was there for over 2 hours. They came back with a bunch of work needed that i did not ask them to look for. I had oil changes for life which they would no longer honor. Totally disappointed. I would have went else where if I was not way over on my oil change already. I will never come back to that dealership. Total change from the vision I bought my jeep from. More
by NICKSHADDERS
Employees Worked With
Not sure of any names
March 05, 2025
My car has been in the shop for over a week with an electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. More
by jkelliott
March 02, 2025
My experience was handled very well. Vision CDJR exceed my expectations. We will be bringing other vehicles that need service in the future Vision CDJR exceed my expectations. We will be bringing other vehicles that need service in the future More
by chauncee
Employees Worked With
March 02, 2025
You now no longer honor the free oil changes that were part of the deal when we bought the truck new in 2017 this was a valuable part of the deal to us . Now we no longer feel loyal to this dealership be part of the deal when we bought the truck new in 2017 this was a valuable part of the deal to us . Now we no longer feel loyal to this dealership because you don’t honor our deal. More
by Lulumoo6
