Back

Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
884 Reviews

884 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

Sort by
February 20, 2025

My technician was excellent. The work was done fast. They had to trouble a check engine light issue More

by bmitcht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Forman
February 19, 2025

I had a serious problem that was not created by me. It took at least 6 months to resolve it. The new person, Evan Bradoc, finally got to the bottom of it. He even called me to tell me how it would b More

by Debbiep5
Recommend Dealer
Yes
Employees Worked With
Evan Bradoc
February 18, 2025

Vision Dodge is one service department I never have to worry if I'm getting over charged or sold something I don't need right away. Keep up the great work. More

by Yosiahmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny is one the best service writers in the business. Honest and trustworthy
February 16, 2025

Polite,friendly, and they even gave me a $20 coupon for my oil change. In and out in 1 hour. More

by jmastrella1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Impossible to get a hold of and customer service is less than great! They’ve had such a turn over since I originally bought my car and to say the least I will not be going back there once my lease is up. More

by deeg1085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names
February 11, 2025

Great experience getting new tires and an oil change. It was quick and easy and I appreciate their price matching on the set of tires they installed More

by jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Customer service and car service excellent without issues and concerned about any other services needed More

by lizbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Service was professional and completed as expected. The only negative was the poor quality of the dealership website. Booking a service appointment is a nightmare. More

by mtbrandow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Vision Jerp is the best of what I expect from Jerp dealerships. Helpful staff that make you feel like family. Quick service at a good price as well! More

by louiseannettecorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Great experience overall. Josh, Evan and Aaron were easy to work with and great communication. More

by footpumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...