Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
821 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
The dealership was great . . there was a slight problem but fixed it very quickly.. thanks . there was a slight problem but fixed it very quickly.. thanks More
When I arrive I'm taken care almost immediately. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. More
I dropped my vehicle off at 9:30 am. For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message for a status. Didn’t hear back after another 1 1/2 hrs. Called again. Message said service was closed. Called back selected sales. The gentleman that answered walked to service. He said vehicle was ready and they forgot to call me. This is the 2nd time they have forgotten to call me. It’s not good business And it’s $75 for an oil change. That is way too expensive. I will not be returning for my oil changes. More
Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership s and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!! More
Repair estimate provided was double the book price. Stated they submitted claim to Dodge but did not. Had to tow vehicle to another dealer that gave the book repair estimate which was half of Vision’s Stated they submitted claim to Dodge but did not. Had to tow vehicle to another dealer that gave the book repair estimate which was half of Vision’s estimate and submitted the claim to Dodge which was approved and covered the repair. Will never go to Vision Dodge ever again. More