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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
849 Reviews

849 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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December 14, 2024

Vision Jeep has always been amazing and accommodating. Everyone I’ve worked with there has been kind and welcoming. I’d recommend their dealership to anyone! Thank you so much! More

by care3085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Andy is rude and condescending. Diagnosed my vehicle before even getting my approval. Then informed me I have to pay the fee or my car wouldn’t be released. Ridiculous prices, ended More

by lms01745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy-service manager
December 13, 2024

They got me in quickly and completed the needed services in a timely manner. A+ More

by milliman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Milliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I was quoted “a couple hundred dollars” to get a new replacement key fob and they charged me 515 $… Yes that’s right 515 $ just for a new key fob to be able to start and unlock the car remotely. So ove More

by CNCMAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A woman that answered the phone in service dept.
December 13, 2024

Genuinely the worst dealership I have ever worked with, and the only reason that service was performed at this location was because the initial issue was reported at that dealership a year prior. More

by jim@legan.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

They didn't have the part in stock but was able to get it by the next morning. I had plans that afternoon and they said it would be ready by noon. I received a call before 10 a.m. that the car was ready for More

by LEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
December 11, 2024

First time there for service and no issues First time there for service and had no issues and wait time was pretty quick More

by DINA_HENCHEN
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember
December 10, 2024

I had an excellent service experience at Vision Dodge. Daniel Flores, my Service Advisor, was friendly and helpful. I waited in the spacious waiting area and worked on my computer while they changed my t More

by mikeallentoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Flores
December 10, 2024

The garage recently changed ownership so I didn't know what to expect. I was pleasantly surprised. The car was diagnosed within a few hours and several items were fixed the same day. They answered all of More

by sakhmedjanova2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

The only place I trust with my vehicle's. Always good service and reasonable wait times. More

by PZONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McClarrie
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