Vision Chrysler Dodge Jeep Ram - Service Center

Everyone was friendly and explained what they were doing with my car and finished in a timely manner with my car and finished in a timely manner More

False advertising regarding price of service. Rude staff who wa so copy slu aware of the issue and was upset when I addressed it Rude staff who wa so copy slu aware of the issue and was upset when I addressed it More

Thank you for the assistance, you were very helpful and easy to work with throughout the process. easy to work with throughout the process. More

The service has been excellent. It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous to It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous top-notch five stars all the way. More

The service department will not answer the phone, nor will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for the status of the repair update. I now have my car in.For the second time to repair the air conditioner, which is now operating worse than it did before the original repair. More

300 dollars was extremely expensive to change a headlight. They also quoted me 300 and then after the fact they added 5 dollars to the bill for cleaning that wasn’t mentioned when they told me the headlight. They also quoted me 300 and then after the fact they added 5 dollars to the bill for cleaning that wasn’t mentioned when they told me the cost but the manager did remove it. It is disappointing you no longer offer the shuttle service More

Great service and staff was extremely professional. Would recommend using vision for any service related needs! Would recommend using vision for any service related needs! More

Did a great job. Got me in, diagnosed the problem and got it repaired quickly Got me in, diagnosed the problem and got it repaired quickly More

Quick and friendly experience. Brad was helpful and made sure I knew what was happening the whole time. Brad was helpful and made sure I knew what was happening the whole time. More

I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they fi nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they finally found it. They completed all of those things by the following day, but told me my car failed inspection due to my rear breaks needing to be replaced. They said my rotors were rusted and my break pads were won down completely. I did not notice any issue with breaking or noise prior to bring in my 2022 car with 11,000 miles on it. I said there is no way I need breaks but they refused to pass the car. So I picked it up and took it to another place. They looked over my car, did the inspection and said everything is perfect, you don't need breaks. Stop scamming people out of their money. This vision dealerships service department is unprofessional and incompetent. I will be reporting this to the BBB. More