Vision Chrysler Dodge Jeep Ram - Service Center

had appointment for service and told service I would wait for car, took way longer than expected. Would have dropped off if I knew length of time for service for car, took way longer than expected. Would have dropped off if I knew length of time for service More

timely and polite. honest and helpful. keep car clean and protected. would not go anywhere else for service. honest and helpful. keep car clean and protected. would not go anywhere else for service. More

Haven't interacted with the dealership in a while A lot of new people since I was last there, especially in the service department. I gave them a lower scope because they weren't able to find a leak in my of new people since I was last there, especially in the service department. I gave them a lower scope because they weren't able to find a leak in my tire More

Very difficult to get anyone to answer the phone. Service is terrible. Comuniction with customer, there isn't any. I will never go back, never. Service is terrible. Comuniction with customer, there isn't any. I will never go back, never. More

Only if You get Your phone service taken care of. I had a very hard time getting through to find out about My car. Also they did not have the right number down that I gave them. I had a very hard time getting through to find out about My car. Also they did not have the right number down that I gave them. More

It was really hard to get someone to talk to on the phone to make an appointment. I called for a week and left three messages, no one called me back. Someone finally answered. The guy I did talk to was great to make an appointment. I called for a week and left three messages, no one called me back. Someone finally answered. The guy I did talk to was great. Very kind, helpful. I think his name was Johnny. But it was very frustrating that I couldn’t call and talk with someone. We will be taking our car some place else next time. More

Had a trailer wire harness installed last Saturday. It took over five hours for the work to be completed. On Sunday morning I tested it out on my camper. All the lights work. But the trailer brakes It took over five hours for the work to be completed. On Sunday morning I tested it out on my camper. All the lights work. But the trailer brakes DO NOT WORK!!! After lifting the hood, I found a blue wire the harness bundled up with a zip tie.! And a sensor bracket was Broken. Now I have to take it somewhere else to complete the job. Having this wire harness installed was the main condition of me buying the Jeep in the first place. I’m not happy at all and not worried about what else is wrong with this vehicle I purchased? More

Horrible service and even worse communication . When I schedule my car to be fixed I shoukdbt drop it off then they take 3 weeks to actually fix it .lets not even get into trying to reach someone o When I schedule my car to be fixed I shoukdbt drop it off then they take 3 weeks to actually fix it .lets not even get into trying to reach someone on the phone or have your message returned More

They provide service. Very nice people to deal with. Convenient to my house. Excellent results. They keep my car in excellent condition. Very nice people to deal with. Convenient to my house. Excellent results. They keep my car in excellent condition. More

Worst dealership in the western New York area sense being boughten by a California company being boughten by a California company More