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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
854 Reviews

854 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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September 29, 2024

The service men were very professional and helpful and kind .They use Uber for rides which is wonderful . More

by CHRISAPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

I brought my car in for an inspection (with an appointment) and it still somehow surprised them that I was coming in. After the inspection was complete, the tech let me know that I needed new brak More

by Lookalive07
Service Time
Recommend Dealer
No
Employees Worked With
No
September 28, 2024

Johnny was Excellent! . Courteous, pleasant, friendly. Work was done expeditiously. Was a pleasure to work with. More

by takimcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
September 28, 2024

Johnny was a great help, and everyone was so friendly and nice. A gentlemen even grabbed me a can of Diet Coke when I was short .50 cents for the vending machine! If it was easier to make an appointment and More

by vschell001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny from the bronx?
September 28, 2024

Service advisor was very accommodating. He located a needed part from another dealer. This helped me to leave on time for a planned trip. Overall experience was great. More

by jrboyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

When purchased my vehicle I was promised life time oil change. Because of new ownership they stopped that. I use to get all my work done there. I wont step foot in there anymore. More

by ghorn38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Was lied to by the service manager Brad and no one has returned my many messages. More

by ldibiase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
September 26, 2024

I have been very pleased since I leased my jeep in 2002. The salesman was very professional and caring, and made sure everything ran smoothly More

by cmw41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Was unable to fix issue. Wanted to recharge for something already completed when it came in. More

by seana713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Simple quick drop off. Friendly and Knowledgeable. Waiting room was clean and they offer free Uber service which I did not take part in but I was surprised of how nice that More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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