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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
821 Reviews
Call Service Center (585) 673-7826

821 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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September 04, 2024

Excellent service when I had immediate need as I was leaving on road trip in two days. More

by JZSCHANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 01, 2024

The Service Dept is spot on Johnny discussed best time for me. Frank kept me informed about the repair. More

by bob@geneseeoffice.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 01, 2024

Always a good experience. They do their best to answer all questions and go above and beyond for service. More

by Skindred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 01, 2024

Vision Dodge provided great service for my Dodge Journey. They did my oil change, tire rotation, and replaced my rear wiper blade in a very short time while I waited. They were very friendly and profession More

by mikeallentoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Quick walk in service for oil change and tire rotation. Very pleasant and courteous staff More

by berniekbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Amazing staff! Jeremy works really hard for our business. Mike and office team very honest. More

by SOCCERSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy , Ashley Pierce, Bill Simpson, Lee Martin
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August 30, 2024

Hard to reach live person on phone in service. Always get voicemail and have to leave a message and wait a long time for return call More

by Lorraine joris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in service very good
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August 30, 2024

It was great in and out in a very short time . All employees were excellent More

by fairhaven2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 30, 2024

Can’t get ahold of anyone in service. Online bookings isn’t available. Was better before they changed ownership. More

by lianachloros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2024

Service people are friendly and helpful, service department goes over and above expectations on car maintenance. More

by jbeneway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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