Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
887 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
887 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Sort by
October 31, 2024
I had an oil change done there and tire rotation. The mechanic never put the oil cap back on after the oil change we didn't realize this until after 2500 miles of driving from New York to Myrtle Beac The mechanic never put the oil cap back on after the oil change we didn't realize this until after 2500 miles of driving from New York to Myrtle Beach New Orleans and then Fort Worth Texas when we are having break work done and oil all over the inside of the engine compartment not happy More
by ashley.yantz
Verified CustomerEmployees Worked With
October 30, 2024
Vision has been our dealership for over 20 years. Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership to our friends and family. More
by cpohorence
October 29, 2024
$225/Hr rate and a quote for $600 to replace license plate lights did not sit right with me. Bought after market for $18 and 2 mins to install. plate lights did not sit right with me. Bought after market for $18 and 2 mins to install. More
by 2014Cherokee
October 28, 2024
Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too. Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too. More
by schouck29
October 27, 2024
They took care of all the concerns I had. They returned my phone calls when I called in and left messages. They returned my phone calls when I called in and left messages. More
by ks130688
October 27, 2024
They are honest and do excellent work I trust them and the wait time was reasonable the wait time was reasonable More
by nwoodardp
Employees Worked With
October 27, 2024
Vision has definetly been an amazing dealership for my service work. Joel was my advisor and was a great communicator and helped triage what work needed to be done that fit my budget. service work. Joel was my advisor and was a great communicator and helped triage what work needed to be done that fit my budget. More
by rcieri287
Employees Worked With
Joel-Service Advisor
October 24, 2024
Came in for an inspection, oil change and recalls. Told me the inspection machine was down when I got there then told me it would be about an hour, at the two hour mark I asked how much longer and the Told me the inspection machine was down when I got there then told me it would be about an hour, at the two hour mark I asked how much longer and they told me 45 minutes. They also didn’t have the parts for the other recall I went in for. More
by gabby6
Employees Worked With
No idea the name of the employees
October 21, 2024
We were very impressed that we spoke with about every salesperson to help us go where we needed and no hounding us to buy anything. The service department was very attentive and took care of our truck. salesperson to help us go where we needed and no hounding us to buy anything. The service department was very attentive and took care of our truck. More
by CBRENNESSEL
Employees Worked With
