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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
886 Reviews

886 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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November 02, 2024

I made the Vision Decision and boy was I glad! Three years of free oil changes & tire rotation is better than what my BMW dealer offered on my new $80,000 SUV! More

by jclayton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I was forced to take a tire repair that three tire dealers told me was outside the margin of safety due to location. Instead of giving me $182 in credit based on my road hazard coverage I was given a More

by Eljefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
November 01, 2024

I went to get an oil change and a tire rotation and waited for the vehicle to be completed at the dealership. It took over an hour and a half to complete and on top of that they damaged each rim. I lef More

by psaieva
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Had new vehicle dropped off with check engine light on. Took 4 days to get looked at. Check engine light turned back on next day More

by Ses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aristedes J. Ortiz
November 01, 2024

I need to get an oil change and they were able to get me in within 48 hours. More

by christin.egan20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
November 01, 2024

Johnny was awesome to deal with. He explained everything that was happening. We are happy with the result!! More

by mcadam3723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
November 01, 2024

I had my car serviced can it is still doing the same that it was supposed to be serviced for More

by RODNEY_MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thr More

by khenrysons
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon Milliman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Reyes
October 31, 2024

The best mechanics and service department hands down. Always tells me what's wrong without sugar coating anything More

by Littlelisa262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

I had an oil change done there and tire rotation. The mechanic never put the oil cap back on after the oil change we didn't realize this until after 2500 miles of driving from New York to Myrtle Beac More

by ashley.yantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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