Back

Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
821 Reviews

821 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

Sort by
September 21, 2024

Everyone was friendly and explained what they were doing with my car and finished in a timely manner More

by laratari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

False advertising regarding price of service. Rude staff who wa so copy slu aware of the issue and was upset when I addressed it More

by Crackmango
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Thank you for the assistance, you were very helpful and easy to work with throughout the process. More

by kyledimartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

The service has been excellent. It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous to More

by cercproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

The service department will not answer the phone, nor will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
September 19, 2024

300 dollars was extremely expensive to change a headlight. They also quoted me 300 and then after the fact they added 5 dollars to the bill for cleaning that wasn’t mentioned when they told me the More

by Ckbenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
September 17, 2024

Great service and staff was extremely professional. Would recommend using vision for any service related needs! More

by Dave D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Did a great job. Got me in, diagnosed the problem and got it repaired quickly More

by ABISCARO107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
September 14, 2024

Quick and friendly experience. Brad was helpful and made sure I knew what was happening the whole time. More

by KFRAVEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
September 13, 2024

They always do a great job making sure the repairs are completed with good follow up More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
...
10
...