Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
902 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Great service as usual from Vision Dodge. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. More
Cynthia who handled all my questions and many asks was exceptional! She read everything back to me to make sure everything I needed and wanted was done. I was even allowed to keep my vehicle on the lot w exceptional! She read everything back to me to make sure everything I needed and wanted was done. I was even allowed to keep my vehicle on the lot while I was out of town. Such a huge help. I was very satisfied with the contact regarding service. Great customer service all around. More
Staff is a pleasure to deal with. This is the third vehicle I’ve purchased here and probably wouldn’t be my last. This is the third vehicle I’ve purchased here and probably wouldn’t be my last. More
I was very happy with how quick it was to get my car back thank you thank you More
Was quick process, no issues, was able to take car home same day. Will return for detailing promised. Overall was a good experience. Would buy again. same day. Will return for detailing promised. Overall was a good experience. Would buy again. More
offering "free" inspections and then always finding something to fail it for is pretty shady. fell for it 2 years in a row...I won't be back next year! something to fail it for is pretty shady. fell for it 2 years in a row...I won't be back next year! More
They did not fix my side lane management system. They reset it and said they couldn't find anything wrong with it. It worked for 4 days and stopped today. Obviously there is something wrong with it. They reset it and said they couldn't find anything wrong with it. It worked for 4 days and stopped today. Obviously there is something wrong with it. The rest of the service was good but now I have to bring the car back. More
So I have been using this service department for many years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and righ years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and right off the bat, he was nice and courteous. I knew we would get along great. I asked for a date to drop off my truck for said services. He said we could make an appointment for a couple weeks out. Then he said well wait a minute, call me Saturday (the next day) and we will see if we can work you in!! So I did and got all my requested items addressed. Found I needed a patch in my tire and of other things he thought I would need going forward. Not pushy, not threatening, not trying to shove unnecessary services on me! I like that!! I definitely will continue my relationship with Joe and the outstanding group he works with!! Nothing but good coming out of that company!!! Oh and they were very careful with my 2021 Dodge Durango! Also everyone I dealt with was kind and courteous!! More
Called and set up an appointment for an oil change. Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they s Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they said it would be. I'm very happy with my experience at the dealership. More