Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
909 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
5 oil changes were included with my purchase. I came in for oil change #4. After completing the oil change (and tire rotation) they wanted to charge me over $100 because apparently they have new I came in for oil change #4. After completing the oil change (and tire rotation) they wanted to charge me over $100 because apparently they have new owners who aren't honoring the oil changes any more. John did not tell me this before completing the service and had laft by time the oil change was done. Horrible way of doing business and pretty much guarantees that I will not use the service department in the future. The manager did end up trying to make it right and did not charge me for the oil change. More
I was taken good care to fix some problems with my new Ram 2500. There were some marks on the door and glove box door and thy fixed them all thank you Ram 2500. There were some marks on the door and glove box door and thy fixed them all thank you More
Performed the warranty work accurately and in a timely fashion. Very courteous with good follow up. fashion. Very courteous with good follow up. More
The staff made you very comfortable from the second you walked in until your business was finished and you walked out. I have already recommended them to my family and friends. walked in until your business was finished and you walked out. I have already recommended them to my family and friends. More
Great service as usual from Vision Dodge. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. More
Cynthia who handled all my questions and many asks was exceptional! She read everything back to me to make sure everything I needed and wanted was done. I was even allowed to keep my vehicle on the lot w exceptional! She read everything back to me to make sure everything I needed and wanted was done. I was even allowed to keep my vehicle on the lot while I was out of town. Such a huge help. I was very satisfied with the contact regarding service. Great customer service all around. More