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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
846 Reviews

846 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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December 26, 2024

Easy to set up appointments Fast service personable work is done right the first time More

by tookahook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Excellent service- Johnny took care of the situation- he made sure my coverage was correct and was not charged- very helpful ! More

by jmckay5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
December 23, 2024

Honestly, this was the best customer service I have ever had! I am very appreciative. More

by rxl100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

They did a great job and got me right in to fix the repair that day. More

by milliman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Milliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Good service and on time, adding more words to complete survey to move on the next page More

by csweeney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The people were great, and service in general was fine, though I was there WAY too long, for just an oil change. Especially one that was scheduled... (I wasnt just a drive-up.) I understand that things s More

by John
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
John
December 16, 2024

Courteous and friendly attendants. Comfortable waiting room, I will consider going back for my trade in. More

by spclkgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Vision Jeep has always been amazing and accommodating. Everyone I’ve worked with there has been kind and welcoming. I’d recommend their dealership to anyone! Thank you so much! More

by care3085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Andy is rude and condescending. Diagnosed my vehicle before even getting my approval. Then informed me I have to pay the fee or my car wouldn’t be released. Ridiculous prices, ended More

by lms01745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy-service manager
December 13, 2024

I was quoted “a couple hundred dollars” to get a new replacement key fob and they charged me 515 $… Yes that’s right 515 $ just for a new key fob to be able to start and unlock the car remotely. So ove More

by CNCMAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A woman that answered the phone in service dept.
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