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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
818 Reviews

818 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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November 22, 2024

Joel did a great job of communicating with us about what was happening, how long it would take and how the process worked. More

by MIKEARENA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel in service
November 20, 2024

Very friendly, honest. .gave good guidance on maintaining car needs. glad I chose to bring my car to be serviced at this location More

by angeladdumas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Everyone was extremely kind and considerate! The gentleman working the front desk was very inviting and gave me helpful information regarding my vehicle. More

by lukecassidy1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

They go above above and beyond for the client. I'll be sending business their way More

by Luvhair3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Service is excellent, repairs made in a timely manner. Staff very professional! I go often More

by MARYANNAM_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The representative that assisted me was extremely helpful and was able to get everything done. More

by Zippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

It took 4 weeks to fix my vehicle, after being told it would take only one week. The communication between the service department and myself was horrible. I never received an update on the progress of m More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The dealership was great . . there was a slight problem but fixed it very quickly.. thanks More

by DEBBIEBEERS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Milliman
November 12, 2024

When I arrive I'm taken care almost immediately. Tell them my problem & the bill is always correct with the estimated cost. Plus my car is finished in record time. Very pleased with the service. More

by garys1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I dropped my vehicle off at 9:30 am. For an oil change and inspection. I assumed it would only be a few hours. By 2 pm I had not heard from anyone. I called. No answer. I left a message More

by JLANE_LMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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