Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,250 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,250 reviews
April 09, 2021
As always, I was treated with respect and friendliness. My car was ready when I was told it would be. I was told about future repairs I might need, but not pressured to have anything done that didn't nee My car was ready when I was told it would be. I was told about future repairs I might need, but not pressured to have anything done that didn't need to be done, that day. As a side note, I have a walking disability and, rather than have me walk more than necessary, Elizabeth came to me in the waiting room to talk over what needed to be done in order for my car to pass inspection. This was greatly appreciated! More
by baillierose
Verified CustomerEmployees Worked With
Elizabeth L.
April 08, 2021
Most amazing staff...we have been customers for almost 20years and will not go anywhere else!!!! All the staff from sales to service to parts..etc..Amazing! 20years and will not go anywhere else!!!! All the staff from sales to service to parts..etc..Amazing! More
by GHICKS5
April 07, 2021
You go there to get good service and some employees don't know how to treat their clients. Some of them look like they don't want to take care the complain we have. My personal opinion doesn't recommend a know how to treat their clients. Some of them look like they don't want to take care the complain we have. My personal opinion doesn't recommend any one go to this dealer. More
by CISCOMIRANDA65.FM
Employees Worked With
Other Employees :
You have a new employee and he is really good,he is a young gentleman, Ron K., Dan G., Elizabeth L., Dan P., Scott B., Jordan Poluch
April 07, 2021
Awesome deal. Everyone was very helpful and she really loves her new Rubicon. I highly recommend. Parts and service was awesome as well getting the accessories for her Rubicon as well. loves her new Rubicon. I highly recommend. Parts and service was awesome as well getting the accessories for her Rubicon as well. More
by DANGULICK
Employees Worked With
Bill W., Joe P., Dan G.
April 02, 2021
Great service had appointment and was taken right on time. Always friendly The quality of the work was exceptional. One of the best service departments time. Always friendly The quality of the work was exceptional. One of the best service departments More
by dvedro
March 31, 2021
Dan was great with coordinating with the extended warranty company to schedule their inspection and also resulting service. Over the years service with this department has been top notch. warranty company to schedule their inspection and also resulting service. Over the years service with this department has been top notch. More
by MARY.MCDONALD
Employees Worked With
Dan P.
March 31, 2021
Staff was friendly and efficient, service was done in a timely manner - ready at time promised. Answered all questions and kept me updated. Thank you!! timely manner - ready at time promised. Answered all questions and kept me updated. Thank you!! More
by martha.tuttle
Employees Worked With
Dan P., Jordan Poluch
March 30, 2021
My whole experience was wonderfull this was the best experience i have had in purchasing a vehicle. My salesperson was wonderful and sales manager upfront and honest. Thankyou Jim Farley experience i have had in purchasing a vehicle. My salesperson was wonderful and sales manager upfront and honest. Thankyou Jim Farley More
by Jim Farley
Employees Worked With
Joe P., Dan G., Eric D.
March 30, 2021
It was a great experience. All the staff the helped me were fantastic. From the phone calls to the friendly service when we arrived there. It was truly an awesome experience. Thank you everyone. were fantastic. From the phone calls to the friendly service when we arrived there. It was truly an awesome experience. Thank you everyone. Dave and Cheryl. More
by DAVID.BLOODGOOD71
Employees Worked With
Robert Crowder
