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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,250 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,250 reviews
June 18, 2021
I brought my Cherokee in for a recall, but the battery was DEAD when I picked it up "while it was in your care". I was forced to buy a new battery. I had no battery problems or indicators prior to bringin was DEAD when I picked it up "while it was in your care". I was forced to buy a new battery. I had no battery problems or indicators prior to bringing it in. Your remedy was to jump it which was insulting. Also, my odometer had 30 additional miles which could not be explained. More
by erro
Verified CustomerEmployees Worked With
Mark Jenkins
June 16, 2021
Friendly and very accommodating. Answers any and all questions. Cares about what the customers needs and wants are. Have recommended the dealership to friends and family. questions. Cares about what the customers needs and wants are. Have recommended the dealership to friends and family. More
by DENISEM13
June 15, 2021
So far so good! - Mark (don't know his last name) was very thorough and friendly when he called. I appreciate the service department making me aware of regular maintenance items and understanding that I very thorough and friendly when he called. I appreciate the service department making me aware of regular maintenance items and understanding that I cant do them all but can tackle a few at a time. More
by scpgmp
Employees Worked With
Ron K., Mark Jenkins, Mark Tantillo
June 09, 2021
Everything was done to my satisfaction. Service writers listen to what you have to say so that concerns are conveyed correctly to the mechanics Overall great experience listen to what you have to say so that concerns are conveyed correctly to the mechanics Overall great experience More
by mjp777auto
Employees Worked With
June 09, 2021
The service department at Vision Dodge preformed my service request efficiency and with professionalism. I would highly recommend this service department for your repair needs. service request efficiency and with professionalism. I would highly recommend this service department for your repair needs. More
by rbray001
Employees Worked With
Dan P.
June 08, 2021
Everyone in the service department is professional, courteous, informative and efficient. Seamless check in, quick turn around and back on the road. Highly recommend to my family and friends. courteous, informative and efficient. Seamless check in, quick turn around and back on the road. Highly recommend to my family and friends. More
by Nbrown
Employees Worked With
Ron K., Dan P.
June 08, 2021
Service is always slow and then you have different stories. Third time in a row they didn't get done in a timely manner and communication bad. Don't know who I worked with stories. Third time in a row they didn't get done in a timely manner and communication bad. Don't know who I worked with More
by JIMSTUVER
Employees Worked With
Rich Elliott
