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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,249 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,249 reviews

February 28, 2025

Pleasure to deal with the service dept. . priced fairly and everything promised was done on time. More

by tar4311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
February 28, 2025

They are so helpful and pleasant and give me incredible peace of mind. My experiences with everyone there have been excellent. Cynthia is a real asset to their customer service and Frank is always super at More

by stephinny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia in Customer Service, Frank Torres
February 27, 2025

Always have a great experience here! It's worth the dive across the city to get my Jeep serviced here. Thank you!! More

by agolden4470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
February 27, 2025

The dealer had quite a lot of trucks to choose from I have been here before More

by tayers2
Recommend Dealer
Yes
Employees Worked With
Nick Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Repaired everything i asked except for left headlight which has no low beam. Service department still passed it gor an inspection. I made another appointment on March 1 to repair it. More of my time an More

by BLAKELY18
Service Time
Recommend Dealer
Yes
Employees Worked With
Frank Torres
February 23, 2025

Finance guy was very rude with me after I sat there for 3.5 hours waiting for him he tells me I can’t pay for my taxes with outside financing. Huge waste of time. More

by Phil.feath1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Milliman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Bourgeois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Venditti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Ridiculous expensive. .. No communication Never returned my calls or messages Will not be back and certainly won't purchase another vehicle there More

by cvial97
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with jim
February 21, 2025

Zach Seitz was wonderful, he showed me a vehicle and made sure I was happy about everything! More

by Christi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Seitz
February 21, 2025

The sales associate was very friendly,and helpful. Was very prompt in returning calls,and getting answers to any of my questions. The sales management was likewise pleasant to work with. More

by johntyler4750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt R.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew , Frank Torres
February 20, 2025

My technician was excellent. The work was done fast. They had to trouble a check engine light issue More

by bmitcht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Forman
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