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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,103 reviews
November 03, 2021
Svc.Dept personnel are friendly,and willing to answer questions & they check on the service being done, to make sure it is completed correctly. Never have problem with service questions & they check on the service being done, to make sure it is completed correctly. Never have problem with service More
by jfonda69
Verified CustomerEmployees Worked With
Dan P., Brendan S.
October 30, 2021
First time at Vision and first time leasing a vehicle. What a terrific experience! Alex Jankulovski was by far the best sales consultant I've ever dealt with. And a special shout out to Joe Provedenza for What a terrific experience! Alex Jankulovski was by far the best sales consultant I've ever dealt with. And a special shout out to Joe Provedenza for running such a quality dealership. More
by SKIPWATSON58
Employees Worked With
Joe P., Dan G., Alex J.
October 29, 2021
Bait, we have exactly the vehicle you want here now. Arrived at the dealership we sold that vehicle. Bait, another vehicle exactly what you want is due in next week just leave a deposit. A week later n Arrived at the dealership we sold that vehicle. Bait, another vehicle exactly what you want is due in next week just leave a deposit. A week later no vehicle. The Sales Manager sorry, it happens. Thoughts and prayers. Unprofessional from the first conversation. More
by Noservicenosalenostars
Employees Worked With
Don, Pat M.
October 28, 2021
CAUTION !! PATRICK MULLEN SALES MANAGER PLAYS WITH THE NUMBERS AND DOESEN'T INFORM YOU OF THIS BEFORE THE DEAL IS FINALIZED !! BE CAREFUL BEFORE YOU SIGN ANY PAPER WORK, HE JACKED UP THE RETAIL PRICE $4, NUMBERS AND DOESEN'T INFORM YOU OF THIS BEFORE THE DEAL IS FINALIZED !! BE CAREFUL BEFORE YOU SIGN ANY PAPER WORK, HE JACKED UP THE RETAIL PRICE $4,175 FROM STICKER PRICE FROM $ 40,920 TO $ 45,095 ON MY LEASE. I WASN'T TOLD THAT THIS WAS BEING DONE AND I SHOULD HAVE READ THE THOUSANDS OF FINE PRINT WORDS THEY GIVE YOU TO SIGN !! I WENT BACK TO VISION AND SPOKE TO HIM AND WAS TOLD THAT I SIGNED THE BINDING CONTRACT AND I HAD GOTTEN A GREAT DEAL !! YEA RIGHT $ 4,175 OVER RETAIL AND HE WONDERED WHY I WAS MAD !! SAD WAY TO DO BUSINESS !! SALES PERSON SCOTT MOLLER DIDN'T INFORM ME OF THE INCREASE EITHER !! VERY SAD EXPERIENCE More
by redw929
Employees Worked With
Pat M., Dan G., Scott M.
October 26, 2021
I have leased eight vehicles since 2011 from Vision Chrysler, Dodge, Jeep and have always been very pleased with the lease transactions and especially the service department. I will continue to recomm Chrysler, Dodge, Jeep and have always been very pleased with the lease transactions and especially the service department. I will continue to recommend them to anyone who asks my opinion. More
by jfmarino
Employees Worked With
Bill W., Joe P., Dan G., Dan P.
