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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,103 reviews

September 23, 2023

Jimmy is always the best to work with and always professional and gets me in and out fast ! More

by RHEALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L.
Sep 26, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 22, 2023

Liked previous ownership. Took away free oil change and. It made aware until my appointment. Felt service was better as well. If you leave a message, you don’t get a call bac More

by KHENKEL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
September 22, 2023

Well, this dealership has been one of the best I’ve dealt with in many years. All the people there are more than willing to help you, especially Dan in service. He goes above and beyond the call of duty to h More

by DARCIMILLER922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron K., Dan G., Elizabeth L., Dan P., Alex T., Jonathan P., Brendan S., Edgar Quinones
September 22, 2023

Always helpful and very kind and respectful Knows how to deal with disrespectful people with kindness and with a smile. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Dan P.
September 05, 2023

Vision Jeep is no longer providing the free oil changes even though it was written into my sales contract. After 23 years of Jeep service here, I will no longer patronize the establishment. Awful example o More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan P.
August 23, 2023

Where do I begin with this shop. The same place I bought my 2018 jeep renegade. I brought my car there after it got flooded out in the rain I told them that they ignored it. They pro More

by paulbowls08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L., Dan P., Jonathan P., Brendan S.
March 06, 2023

Worst dealer ever, said it would have an alignment done before picking up and it never happened. Said they would waive the 2-year Maintenace fee as i did not want it but turns out, they sold me an extended More

by aaron17blackburn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Dan G.
January 19, 2023

This is the second or third time using this dealership. . My wife had a Jeep Patriot and now my daughter's Jeep Compass. Each visit I was treated with respect and courtesy. This a stark difference from th More

by amazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Nowicki Service advisor (Awesome!)
October 31, 2022

Xavier was a pleasure to work with , he cared about our time, and was very efficient! More

by Davidwaterman001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Sued
October 31, 2022

first of all this dealer rocks , staff is great , and they're do only one in town with inventory, even the Finance guy Xavier gave me a great deal on my financing. More

by Davidwaterman001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier S.
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