Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,103 reviews
Verified Customer
September 30, 2023
My experience was very nice. Everyone was friendly and professional. My vehicle was done in the time I was quoted, I would rate the service here as A1 and would definitely recom Everyone was friendly and professional. My vehicle was done in the time I was quoted, I would rate the service here as A1 and would definitely recommend Vision Jeep for service. More
by rue
Employees Worked With
Mark Jenkins
September 28, 2023
Kid at the counter was great so no reflection on him as an employee. Getting rid of the free oil changes is extremely frustrating. I live a 1/2 hour away from the location, but make the trip because of tha an employee. Getting rid of the free oil changes is extremely frustrating. I live a 1/2 hour away from the location, but make the trip because of that formerly great service. I don’t need to drive that distance to pay what I could pay at multiple locations within 5 minutes of my house. More
by Greg
Employees Worked With
Whoever made the decision to go cheap
September 28, 2023
I made an appt for recalls on my car. A part had to be ordered and I asked to call me if the Part does not come in before my appt so I can reschedule. That did not happen and no work was A part had to be ordered and I asked to call me if the Part does not come in before my appt so I can reschedule. That did not happen and no work was done. It is difficult to find a ride since you don,t have shuttle services anymore. I will never step foot at your dealership again andI certainly will not recommend anyone to visit vision. It was a waste of my time to keep that appt. WhenI picked up the car the man in service was rude and had a hard time locating my paperwork. Things have gone downhill lately since new owners took over and they need to provide better service to customers or you will lose more sales. More
by Stiermini
Employees Worked With
Sorry I don,t know his name
September 23, 2023
We have brought our RAM in for service for the same problem here four times now and it is still not repaired and we are $4000 into the same repair!!! Sooooo disappointed!!!! Also, nobody calls us to ke problem here four times now and it is still not repaired and we are $4000 into the same repair!!! Sooooo disappointed!!!! Also, nobody calls us to keep us informed about waiting for parts to come in! We have purchased four cars over the years from this dealership and have been treated with no respect at all or gratitude for our loyalty!!! More
by asha88
Employees Worked With
Dan P.
September 23, 2023
Great job. Timely, gave me options. Good price. Met all my needs. Hoping that i can maintain the relation. My lease is up shortly. Timely, gave me options. Good price. Met all my needs. Hoping that i can maintain the relation. My lease is up shortly. More
by RVITO
