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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,103 reviews

October 14, 2023

Visions sales staff made my vehicle purchase experience fantastic. They over came certain hurdles to get me to where I needed to be in a comfortable payment with an exceptional vehicle. More

by liberty_tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue , Dan G., Dan P., Edgar Quinones, MATTHEW WILKINS
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Oct 16, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 12, 2023

Took our vehicle into service once we checked in. We waited. Service completed in a timely fashion More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
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Oct 12, 2023 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your continued loyalty and support!

Oct 12, 2023 -

Holly responded

Bought all 3 of our Dodge Ram trucks from this dealership. Service has always been a key component!

October 12, 2023

Good job except for my out my free oil change coupon was not honored. We will purchase next car elsewhere. More

by cjorginho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
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Oct 12, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 11, 2023

My appointment time was kept . . very courteous service and the work was done in a timely fashion! More

by BONNIEJEANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2023

3 weeks for an appointment is not prompt. Disappointed the free oils change is gone. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
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Oct 11, 2023 -

Chris responded

Thank you

October 10, 2023

No part to fix a part they knew I was coming in for. New Ownership leaves something to be desired. More

by Thompson34698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ownership
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Oct 10, 2023 -

Vision Chrysler Dodge Jeep Ram responded

"Thompson34698" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 10, 2023

Courteous helpful and dependable. Explained issues that needed to be resolved and work completed without issues. Was updated as work progressed. More

by lizbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L., Dan P.
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Oct 10, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 08, 2023

straightforward, reliable, good dealership this is my sixth car from this dealer, and have been treated very nicely by sales and service More

by CINDYLEEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan G., Edgar Quinones
Report | Print
Oct 09, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 06, 2023

Very friendly service and experience from Larry. I came to this dealer because of several bad experiences at another location. I will definitely be back for service going forward. More

by leahey21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Oct 09, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 03, 2023

Service team is always friendly. As I waited for the work to be done, the oil change, tire rotation, and NYS inspection were completed in a timely manner. More

by MARILYNWRIGHT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Bulger
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Oct 03, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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