Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Contact Dealership
View Awards

920 Panorama Trl S

Rochester, NY

14625

Directions

By Type

Showing 1,103 reviews

November 29, 2023

Joe C is always so helpful and courteous! Been working with him for many years now. Dan was also great! Wonderful experience! More

by PAINTBYLORI
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josway or Sway sp? was so helpful to Joe with my transactions!, Dan G., Dan P.
Report | Print
Dec 07, 2023 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 09, 2023

Great service with courteous service adviors. I’ve been going to Vision for years and would recommend them to a friend. More

by SFAIRCHILD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 09, 2023

Upsell,upsell,upsell didn't resolve my problem. I felt I was being fleeced. Won't return! More

by mwhippl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager (don't know name).
Report | Print
Nov 09, 2023 -

Vision Chrysler Dodge Jeep Ram responded

"Mwhippl1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Nov 09, 2023 -

mwhippl1 responded

How appropriate, that you don't have my info on your system!, I have been dealing with Vision for almost 20 years. When ever they wanted to send birthday wishes, or offer a deal on a new truck, I always received an e-mail. Maybe, if you check with your sales staff, or the finance dept., you would find me! I have purchased at least (5), five trucks from Vision! My name is Lew Whipple! Joe C. was my salesman for at least 2 maybe 3 trucks. I'm sure he knows my contact info!

November 08, 2023

They were ready for me when I arrived for my appointment and the work was done quickly More

by michaelf.reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name
Report | Print
Nov 08, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2023

I was warmly greeted and promptly served. The waiting lounge was clean with coffee and water and Fox “Mews” was not on the TV More

by LOVIEALLEGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t tecall
Report | Print
Nov 09, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 07, 2023

They did a good job fixing my head lights and tail lights and changing a tire valve More

by ms_nikolova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 04, 2023

Very courteous and efficient. The service team was polite and quickly took care of out vehicle needs More

by DAVIDECKERT7185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L., Dan P.
Report | Print
November 04, 2023

I've been a customer for over 15 years your service has been excellent I've always come there for the free oil change but since since you have stopped this process I guess I will be going to a dealership c More

by trholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 04, 2023

Friendly staff who made the service quick and efficient. The waiting time was minimal before I was on my way. More

by LSTRANG0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden and Mark, Dan P.
Report | Print
November 04, 2023

Started at promised time. Clear explanation of issues identified and extra work required. Good discussion with General Manager More

by rhewlett0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of these
Report | Print
1
...
41
42
43
...
111