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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,103 reviews
March 11, 2024
Was not warned of huge backup before bringing in the vehicle. Had to wait 16 or 17 days, with zero communication, before the vehicle was even looked at. Left multiple voicemails (no one would answer the vehicle. Had to wait 16 or 17 days, with zero communication, before the vehicle was even looked at. Left multiple voicemails (no one would answer the phone). Finally, was tried to be charged over $200 more than what was quoted. More
by JSK14613
Verified Customer
March 10, 2024
He was very helpful very caring. He took care of me tried to help me as best he could the thing that happened is he left some wires hanging out in my car but that wasn't Larry's faul He took care of me tried to help me as best he could the thing that happened is he left some wires hanging out in my car but that wasn't Larry's fault. That was the technician's fault but Larry was great. More
by keithconsaul
Employees Worked With
Larry was great, give him a raise, Jayden was good- little skinny kid was bit shadey
March 09, 2024
Jayden greeted me very pleasantly upon my arrival. He confirmed why I was there and explained the Defrost recall. Explained in more detail what the service personnel had done when he came for me in th He confirmed why I was there and explained the Defrost recall. Explained in more detail what the service personnel had done when he came for me in the waiting room. He answered all my questions. Also he is very neat in his appearance and friendly yet professional. I enjoyed my time spent in your dealership! Jacquelyn More
by jackiek2729
Employees Worked With
Jayden Bulger
March 07, 2024
Brought keep in on Tuesday. Never got it back till Friday. Delay getting a hose for the gas tank. Had to get them to give me a car to use on Thursday. Jeep was not done when pro Never got it back till Friday. Delay getting a hose for the gas tank. Had to get them to give me a car to use on Thursday. Jeep was not done when promised More
by Edgesel
March 06, 2024
Very accommodating. Friendly, professional. Greeted promptly and shown around. First time customer. Service was slightly delayed so shuttle service was provided Friendly, professional. Greeted promptly and shown around. First time customer. Service was slightly delayed so shuttle service was provided More
by TWOODHAMS13
Employees Worked With
Dan P.
