Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,103 reviews
Verified Customer
April 24, 2024
The Service Department is always, polite, helpful, professional, and efficient. Mark is extremely helpful and always explains what needs to be serviced in detail. He is a true asset to Vision Dodge. professional, and efficient. Mark is extremely helpful and always explains what needs to be serviced in detail. He is a true asset to Vision Dodge. More
by tsnts
Employees Worked With
Mark, Dan P.
April 24, 2024
One of the worse service experiences I have had with any company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever o company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever owns Vision Dodge needs to get active. More
by patrick.petti
April 23, 2024
Service person, Larry who assisted me was personable and fast and remembered me from just meeting me once. My vehicle was finished in much less time than Larry originally told me, which was good with me, bu fast and remembered me from just meeting me once. My vehicle was finished in much less time than Larry originally told me, which was good with me, but even better then it was done sooner. Thank you More
by JoePro
April 21, 2024
These guys are great. I never wait long and the service is always great. Nice job I never wait long and the service is always great. Nice job More
by robturano4149@gmail.com
April 20, 2024
Service Staff is very friendly. Went in for NYS inspection knowing there was something that needed repair. They showed me what it was and had the car fixed in under the time they sa Went in for NYS inspection knowing there was something that needed repair. They showed me what it was and had the car fixed in under the time they said it would take. Larry, the service advisor I worked with even suggested lunch next door. He was very helpful. More
by kembaglin
Employees Worked With
Larry, service advisor
April 18, 2024
This was the first dealership that really made my purchase easy. Joe was the nicest Salesman I ever dealt with and the rest of the team was awesome too. I would recommend Vision to anyone whose buyin purchase easy. Joe was the nicest Salesman I ever dealt with and the rest of the team was awesome too. I would recommend Vision to anyone whose buying a vehicle. More
by champton762
Employees Worked With
